Question about Microsoft Wireless IntelliMouse Explorer

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On my laptop I get the error message "unable to connect synaptic pointing device". I am attempting to adjust my mouse?

On my laptop when I go to control panel and click on mouse it gives me the statement "unable to connect synaptic pointing device", how do I fix this?

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  • Jeff Strader
    Jeff Strader May 11, 2010

    Have you checked the battery in the wireless mouse?

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Error: Unable to connect to the synaptics pointing device driver


What you need to do is go to device manager by clicking on start and control panel and find the device manager. You can also type devmgmr.msc and hit enter. Then you can see the pointer devices. You can then delete them and the right one will come back when you restart the computer you can then go back to the device manager and disable it there.

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Ha a Toshiba Satellite a100 I can not turn off the touch pad (as I only want to use the mouse). Both touch pad and mouse are working. the laptop had to be reformatted recently and its since then All...


If your computer have a, Synaptics Touchpad you can try these steps:

1. Access the properties of the Synaptics Pointing Device by right-clicking on the system tray icon at the bottom right-hand corner of the screen. If you do not see the icon, open your Control Panel and select the "Performance and Maintenance" option. Click "System", then "Hardware", then "Device Manager" to view the devices on your computer. Open the "Mice and Other Pointing Devices" selection.

2. Click on the "Device Settings" tab of the "Mouse Properties" window. The "Device Settings" tab is at the top of the window and located farthest to the right

3. Highlight the Synaptics Touchpad from the list of available pointing devices. Click the "Disable" button underneath the list. Click "OK" on the pop-up menu to confirm your selection. Click "OK" on the Mouse Properties window to close the window. Your Synaptics Touchpad will now be disabled.

Make sure to connect a USB mouse to your laptop before disabling the touchpad so that you will still have control of your pointer.

Hope this help. Goodluck!

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My synaptic pointing device stop working ..I think


Since you do not specify the model number for your HP laptop one cannot be too specific. On my Toshiba laptop activation and deactivation of the touch pad is enacted by pressing the Fn-F9 sequence.

The actual Function key to press after the Fn key might have the picture of a touch pad on it. Examine tour laptop keyboard.

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Touchpad does not function


Hi,
It sounds to me like the touchpad drivers are corrupt and need reinstalling.
Go here to Toshiba support, download and install the touchpad drivers and utility and see if that helps.>>>>>>




http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=1845344&rpn=PSL48U&modelFilter=L45-S7419&selCategory=3&selFamily=1073768663





Good luck and please post back if you need anymore help or advice.


Regards.



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2 Answers

Unable to connect to the synaptics pointing device driver


Go to Start -> Control Panel -> System -> Hardware tab -> Click "Device Manager" -> Find the item called Mice and pointing devices and click the + sign.

If synaptics is listed right click and select Uninstall.

After that completes go to the top of the Device Manager and select Action -> Scan for hardware changes...it should find the device and attempt to reinstall it and the driver.


Thanks for using FixYa - If you

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1 Answer

Unable to connect to the synaptics pointing device driver


I am assuming that the mouse has batteries installed in it and the CD was used to install the software program for the mouse.
Did you try Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
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Right click the Synaptics Pointing Device and select Pointing device properties OR double click the Synaptics Pointing Device. A Mouse Properties Dialogue is displayed, then select the Device Setting Tab and then select the synaptics device under device section then select the enable button and lasting select the the Apply button.

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Does your onboard mouse still work? This will help point me in the correct direction for your fix.....accordianman

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Try to reinstall your driver. Download it from here: driverupdate us . This tool usually keep my drivers up to date (perfectly for now) take a look

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