Home | Westell Wirespeed | LiteLine 6100 (B9961001002) Modem | I have DSL...
Westell Wirespeed LiteLine 6100  Modem
Problem for Westell Wirespeed LiteLine 6100 (B9961001002) Modem

I have DSL/verizon,modem 6100F i keep loosing my internet connection




By milkman21218 on May 28, 2009

" "
i keep losing my internet connection. I have a westell 6100f modem. It might be due to my bill from verizon. I am currently having a very hard time economically and can't pay much of anything. Any suggestions? All suggestions would really be greatly appreciated. Thank you. I have a Westell 6100F. And it will work about 10 mins. Then the internet light goes out and connection is lost. It may or may not reconnect. Sometimes it just shows a RED light and not work. It may reconnect if I turn it off for a few seconds. Called Verizon and no real help.
Comments:

May 28, 2009

- I never said that I can't pay my bill. My bill has always been paid on time.
Sponsored Links

Best Solution

posted on Jun 22, 2009
Very Helpful)

roamer_1103

Rank: Master 
Rating: 94%, 10 votes
Your problem definitely sounds like an intermittent connection problem. It can either be one of two things. #1. You have a defective modem, or #2 It's a network problem. I will definitely go with #2. Here's the thing. The problem you have is very very very common not only to Verizon DSL customers, but also to other Internet Service Providers as well. The best way to fix the problem is to understand what's causing the problem. There are two types of intermittent connection problems. The first is Intermittent Sync. You'll know if you have this problem because the DSL light will be blinking everytime you get kicked out. That means there's no internet connection, The modem cannot detect and establish a connection with the Central Office. The second is Intermittent route (which I know is you're problem), The DSL light is steady, but the Internet light almost always turns OFF or turns RED. The only way to fix this problem is to coordinate with Verizon. The reason is because the problem is outside your house. The long cable lines, the drop wire, the cables that passes through from the Central Office to your House can all be damaged, If that's the case, then a technician is required to go out and fix the problem. Don't worry about calling Verizon, this is a network problem and you won't be charge for anything. I know losing internet connection is very frustrating. Give your ISP a chance, they will definitely fix the problem if you give them the opportunity to do so.
Was this helpful?
Yes
No
3 people thought this was helpful

Solution #2

posted on May 28, 2009
Not Rated)

pgh_pa_guy

Rank: Guru 
Rating: 90%, 684 votes
If Verizon cuts off non-basic service because of billing issues you would have no Internet access at all, not intermittent access. So this has nothing to do with you. You might have telephone line problems that are interfering with your DSL service. Is this something that started after storms? Could be wet lines or loose connections outside. I've had to go several rounds with tech support before they finally sent a technician out and found line problems on their poles. Are all of the telephone jacks other than the DSL connection properly filtered? You might also have a bad modem. I've had to replace six of those 6100F modems for people over the last year. Fortunately they were all under warranty from Verizon.



Was this helpful?
Yes
No

Popular Solutions for Westell Wirespeed LiteLine


Questions and Unsolved Problems for Westell Wirespeed LiteLine


Do you recommend Westell Wirespeed LiteLine 6100 (B9961001002) Modem?
Answer

Answer
Experienced slight power outage last week. Ordered new modem, model E90-610014-06. All cords are... (More)

Answer
westell modem lights are all on at the same time and flash at same time ?

Answer
I used a shiro ethernet modem And a aztech HL 109 RN wireless/wired router with Homeplug function.... (More)

Answer
i have a Westell VersaLink Model 327W and the light for the ethernet cable keeps blinking... (More)

Answer
umm well my verizon dsl internet light blinks and when i play games they lose connection or lag but... (More)


Didn't find what you were looking for?

Describe your problem:

Select a Category:





Sponsored Links



Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Browse popular Problems
More Common Problems
Most Common Problems for:
For Westell Wirespeed LiteLine...:

Top Modem Experts

Rank: Guru Guru  

Solutions: 1467
Member Since: August 2009

Experience: The Truth is a set of corrected errors. Erwin Schroedinger

Ask Me
Find more Modem Experts

Top Computer & Laptop Repair

(952) 890-7770
Zkarlo.com provides discount and used laptop parts...
Zkarlo.com

(877) 934-6198
Send your laptop to us and we will diagnose the...
A+ Rated Oceanside Computer Sales & Service, LLC


       
Solve Your Problem Now!
Chat Live with an Expert
Chat Now

X
Continue
When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!
Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?



Select