Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse

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Installation problem I have been trying to install my Microsoft Wireless Laser Desktop 4000. It gets to the part of checking the computer and then gives me a message that there is a software conflict with another device. It asks if I want to remove the other device. I click "OK" and it reboots. However, everytime I try to install the software, it keeps giving me the same message, like it didn't remove my old mouse configurations. I don't know what else to do. Do I unplug me old mouse and keyboard from my computer before installing the software? If so, how do I click on what I need to do for installation?

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  • Dragonhawk Nov 01, 2007

    I have the same problem, I went into the add/remove program and removed setpoint and logictech mouseware but when the computer reboots those programs are there again.



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Go to your control panel and then click add remove programs. Uninstall your old mouse and keyboard programs and then try to install the Microsoft one again. That should fix your problem.

Posted on Oct 24, 2007


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First download the mouse software. Choose Laser Mouse 6000 from the dropdown menu

Next download the keyboard software. Choose laser keyboard 5000 from the dropdown menu.

This should solve your problem..

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