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Printer cannot print there is no paper jammed inside as far as I can tell I have tried unplugging it but it makes no difference PLEASE HELP!

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  • thequay May 30, 2009

    Please have a look at what I have written above (from Julia) and come back to me with a solution.

    Thank you.

    Julia

  • pennyrile May 11, 2010

    Is it a laser printer? Whats the model? Does it give an error code? Need a little more infor to help you.

  • Anjazmoro Wicaksono
    Anjazmoro Wicaksono May 11, 2010

    type printer?

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On 28 May my husband, Paddy, spent all day in 'correspondence' with you to correct our Brother printer MFC-5840CN. The black is still not printing correctly.

However, more importantly than this, is that whoever he was talking to advised that our computer had no virus protection (untrue) and also he has 'cleaned' the computer and rid it of some files. Since he has done this I am unable to access our ARO booking engine which is very serious for us. It will not let us log in and it comes up as SERVER ERRO IN '/ARORESERVENEW' APPLICATION.

Please look into this and come back to me as soon as possible to correct this serious problem.

Julia Foyle

Posted on May 30, 2009

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TINY piece of paper under the printer head!! All is now O.K. Thank You, Paddy.

Posted on May 29, 2009

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1 Answer

Paper Jam


Hi Matt,
Here's how to:-
  • First turn the printer off and on.This is known to automatically clear paper jams by pushing the stuck paper out.
  • Remove all the papers from the feed trays.
  • Remove the cover from the housing of the printer to gain access into the inside of the printer.
  • Check for the jammed paper inside and gently pull it out.
  • Press on the flashing paper jam button to make the clearing easy.
  • If this doesn't clear the jam,unplug the printer from power and try removing the stuck papers firmly.
  • Plug the printer back and try printing now.
Check out these video tutorials for more on the same.
Hope this helps.Thanks!

Dec 16, 2011 | Lexmark X6650 4-In-One Wireless InkJet...

7 Answers

Paper Jams


The printer should be on,remove the paper from the printer(if there is any),press and hold the down arrow/cancel button, release the button when the power light blinks 3 times ... The printer will rollers will automatically revolce and clear all the jams.. When the power light is green then repeat the same step 3-4 times.. To confirm the paper jam is cleared then feed 8 1/2 * 11 paper in the printer and again press the down arrow button and release the button once the power light bliks for 3 times and then release the button. If the printer feeds properly it confirms the hardware of the printer is fine.
Software issue: Go to printer and faxes in computer and check the icon. If it says.. 0 paper jam then, delete the icon and chcek in the device manager if there is an entry of usb printing support under Universal Serial Bus controller .. if the entry is there then delete it. Insert the printer cd in the computer and unplug and replug the usb cable from the printer. If the setup screen comes up then exit out of it and the printer drivers will get updated. After that tried to print another tets page from the computer. It will definately print.

Aug 06, 2008 | Canon PIXMA iP90 Mobile Printer

1 Answer

My epson cx3200 says paper jam, I dont see any paper jamed, when i press the button to say ive cleared it,it then runs a sheet of paper through it and says paper jam again, surely if there was a paper jam...


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 06, 2009 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

No Help Any Where For this Problem"Unable to Print 50 or 30 Both"


Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

Aug 19, 2009 | Brother MultiFunction Center MFC-440CN...

1 Answer

I have a Dell 926 all in one printer and it will not take the paper at all and if it does it jams up inside please help!!


Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

PREM

May 27, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Paper pulls to the right, jams, won't print, tried different paper still won't print


Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

PREM

May 26, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Brother printer, paper inside, but I do not see paper inside.


PAPER JAMMED INSIDE THE MFC

1. Remove the Jam Clear Cover located in the back of the machine..
Squeeze the plastic tabs located on the right and left side of the cover
and pull the cover off.

2. Remove any paper you can see jammed in the machine. If you cannot
remove the jammed paper from the back of the unit follow the in
structions listed below for reinserting the cover and then continue to Step 4.

3. Re-insert the Jam Clear Cover. The top of the cover has a slotted
opening in the center approximately 1/4 inch wide. Hold the cover by the
plastic tabs located in the front of the cover on the right and left side and insert the cover into the opening until it securely
clicks intoplace (both sides).

4. Open the scanner cover by pulling up on the lower right corner of the
cover until it locks into place.

5. Remove the jammed paper. If the paper is jammed underneath the print
head, unplug the machine from the AC power outlet. Gently move the
printhead to the far right side of the machine (the "home" position) and
then remove the jammed paper.

6. Lift the scanner cover to release the lock and then gently push the
scanner cover support down and close the scanner cover.

To test print the Help List by pressing Menu/Set, 6 (Print Reports), 1
(Help List) and then Black Start. The Help list should begin printing.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 12, 2008 | Brother MFC 420CN All-In-One InkJet...

3 Answers

Paper Jam Error 2


Hello,
Don't try a dozen things suggested by people online who's credentials are unknown. Go straight to the source.

I had the same issue and just went to www.samsung.com - looked up my model #, downloaded the PDF manual 86 pages and did a search for that error. It had step by step picture diagram of how to clear out the jam.

I just saved the company a few hundred on a service call to our printer sales/service vender.


Oct 28, 2007 | Samsung SCX-4100 All-In-One Laser Printer

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