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This is an error with the camera. You will need to have this repaired at a local service center. This is covered completely by Sprint Nextel's ESRP (Equipment Service & Repair Program) and TEP (Total Equipment Protection), and can be done at any Sprint Nextel Service & Repair Location. If you do not subscribe to ESRP or TEP, the charge for the repair will be no more than $55.
posted on Dec 25, 2007
By Z71kitty Rank: Apprentice Rating: 0%, 0 votes
Press your ok (menu) button.Don't pay any attention to what is on the screen,just press 000000 (6 zeros). This will take you to the service menu.Scroll down to #6 (H/W Test).Go to camera test and select on.Your phone will turn itself off and back on. Try your camera and see if it works.