Question about SanDisk Sansa e260 MP3 Player

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My computer won't detect my music from my sansa e200 on my computer

I plugged my e200 and when it is on MTP is can read it and u can get to the photos and vidoes but when i put it on MSC is can't read it not even windows media player can detect that my Mp3 player is connected when on the MSC mode. I want to be able to look at my music files not using windows media player so i can copy my songs on to the computer. so can someone please help me???

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Re: my computer won't detect my music from my sansa e200...

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Posted on May 23, 2008

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My Sansa e260 player works fine, plays my music and everything, but I have a problem with adding/deleting music. When I connected it to my computer, it did not recognize the player and it did not show up...

MSC will allow you to see the expansion card ( 2Gig E200 series 4gig Fuze) mtp won't.....MTP shows you your music folder in the media folder thats where you put your music plus expansion..... make sure your usb 2.0 driver is installed..Syncing to wmplayer puts music in the mtp music folder. change usb modes again and use the explorer to see the sansa msc lets you sync any Q/A IM or email me @

Jun 23, 2010 | SanDisk Sansa e260 MP3 Player


How do you delete photos from Sansa e200 MP3 Player?

If you go into Windows Media Player, you have to change the Library option from Music to Photos and THEN go into the Sync tab - should now display photos instead of music.

Alternatively, you can double-click My Computer, double-click the icon of the Sansa, and find the images or picture folder - you may have to change your usb mode to msc in order to view this folder (don't forget to change it back later, or not all of your files will show up when you want them to). ONLY delete image files - if you delete system files, your mp3 player will become unusable.

Or, you can follow the method reccomended by your manual - the full user's manual is available from Sanidsk's website:
Delete Photos and Video
The photos are stored in 2 locations on your Sansa…My Album and
Thumbnails. The instructions below for deleting photos and video from your
player were created using Windows XP with Windows Media Player 11.
To delete photos from your Sansa, please execute the following steps:
1) Connect your Sansa e200 to your computer
2) Select Open device to view files using Windows Explorer on initial
3) Click the drive containing your photos
4) Click on the photo folder.
5) Highlight and delete the photos stored in My Computer\Sansa
e200\...\Photo\My Album and My Computer\Sansa
e200\...\Photo\thumbnail\My Album.

This will help.Good Luck.

on Mar 10, 2010 | MP3 & Digital Media Players

1 Answer

Sansa e200 series

Why not read this before doing so ?

The MSC mode is meant for making backup files from player to the
computer and for formatting the player.

When you can access your player in MSC mode:
1. you're able to save files from the player to the computer.
2. after saving you can format the player.
- - - - - - - - - - -
After the player is formatted it has its full memory cleared and the
firmware needs to be reinstalled.
Firmware download for e200 series guide (follow the steps):*/r_id/101834
The "Sansa Updater Installation" is needed for firmware update:

When the firmware is restored all software and maps for transfers should be available again: Player ready for MTP mode again.
The MTP mode is meant for media transfers with synchronizing capability and playing the device.

Sep 20, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

I downloaded a Sansa video converter and it keeps saying that my Sansa is not connected after i connect it. Can i have some assistance please?

do u have windows or mac system? if mac,
Although MAC OS is NOT a supported operating system, the Sansa player can still be recognized if the Sansa player is only plugged in MSC mode.

MAC computers do NOT support MTP
A Sansa player in MTP mode when plugged into a MAC computer will NOT be detected or recognized.

MAC computers supports Sansa players in MSC mode
Sansa players can only be recognized by a MAC if the USB mode on the Sansa player is set to Auto Detect or MSC.
See answer ID 207 for instructions on how to put your Sansa player in MSC mode.

See answer ID 1141 for instructions on transferring music to your Sansa player using iTunes on a MAC computer.

Aug 01, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer


Try going into settings, usb mode change that it should be either mtp or msc.

May 09, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

Cant tranfer songs

you need to try a bunch of things to try to figure out whats wrong. you can try
different computers
different usb ports
how the device appears in device manager
changing modes on the player itself

Feb 05, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

I don't know how to load music from the internet to my new mp3

the best way for that is to read your manual.

Windows XP SP1
Windows Media Player 10
Intel1.gif Pentium class PC or higher
CD-ROM drive
USB 2.0 port required for hi-speed transfer
Connect to your Computer
1. Connect the small USB Cable Connector to the USB port on your computer, and then plug the larger
Cable Dock Connector in to your Sansa c200 port.
2. Once connected to computer, it should be detected by the operating system automatically and is
shown as an additional drive called “Sansa c200”.
You will need to use Sansa Media Converter to transfer photos to your Sansa c200. Insert your SanDisk
CD and select Sansa Media Converter to install it to your PC. Then you can load your personal photos
onto your Sansa c200 by using Sansa Media Converter.

To transfer music to your Sansa c200:
1. Connect Sansa c200 to the computer.
2. Drag and drop files from your computer to Sansa c200 by using a variety of music software
programs to transfer/synchronize your files.
3. In MTP mode as long as the files are WMA or MP3, they can be dragged into the Media folder.
Otherwise, they can be dragged into the Data1.gif folder (these files will not appear on the player).
4. In MSC mode, files/folders can be dragged/copied to the device.

Jan 28, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

My sansa e200

-Plug in your mp3 player

-Go into 'Limewire', select a song and go 'Locate file/Open Containg Folder', you should be in your folder with all your songs. or go 'My Music' and find your music files.

-Either select all your songs, open them with 'Windows Media Player' and transfer them that way.
-Or 'Open My Computer' then open 'Sansa e200' and drag the songs from where your songs are located [My Music] to the 'Music' folder in your Sansa e200 folder.

[MyMusic] Song.mp3 >drag to> [MyComputer/Sansa] Music.

Dec 26, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

My sansa e200 is not recognized by my pc

Have you tried changing the USB format? Go to the settings option on your sandisk and look for USB Mode. Change is to MSC (if that doesn´t work try MTP). When you connect it, it should detect the player.

May 10, 2007 | SanDisk Sansa e250 MP3 Player

7 Answers

Can't delete songs from the e200

I had this same problem with my Sansa e280, I did some research and found that MTP mode is used when syncing with Windows Media Player.  So if you plugged in your player under MTP and simply tried to drag and drop using Windows Explorer the player won't recognize.  I have heard that you should be able to view them on the Sync tab in WMP but I personally have not tried.  

The way I got rid of the songs was by going into my Sansa Settings and changing the USB mode to MSC, opening the Player by going to My Computer, then (if using Windows XP) click on Tools > Folder Options.  Click on the View tab and Select "Show Hidden Files and Folders".  Click "OK" Then Right click on the MUSIC Folder and Select "Properties"  Uncheck "Read Only" and "Hidden".  Unplug your Player and it will restart.  Viola, no more ghosted songs.

Apr 30, 2007 | SanDisk Sansa e200 MP3 Player

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