Picture shows as wide-screen, so that means that the whole image is stretched tall. I can get to the section in the help menu where there are 3 options (widescreen, and other views) but cannot seem to change the selection off widescreen. It is as if the selection is locked - the arrow keys don't seem to allow selection of this view option.
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CHANGING THE SCREEN ASPECT RATIO: ( From Manual )
The TV can display images in four different modes: Wide, Zoom, Panoramic, and Normal. Each mode displays the picture differently. To change the screen aspect ratio:
1. Press the MENU button on the remote.
2. Use the Arrow buttons to highlight the Wide icon. Press OK.
3. Use the Arrow buttons to highlight your desired screen mode and press OK:
• Normal preserves the content's original aspect ratio. Since the 4:3 aspect ratio is not large enough to fill the TV's screen, black bars are added to the left and right of the display image.
• Wide stretches a 4:3 aspect ratio picture to the edges of the screen. Since the picture is being stretched, the display image may appear distorted. If the program is already formatted for widescreen viewing (1.85:1 or 2.35:1), then black bars will appear on the top and bottom of the display image.
• Zoom expands images with black bars to fit the screen.
• Panoramic expands the display image to fill the screen.
images may appear wider than intended.
If you are watching widescreen (1.85:1 or 2.35:1) content, black bars will still appear on the top and bottom of the display image. This option is only available when the TV is displaying a 480i/480p source.
You're describing what is called letterbox and pillerbox. Letterboxing is when there are two horizontal bars - one at the top and one at the bottom of the screen with a wide picture between. Pillerbox is when there are two vertical bars - one on the left edge and one on the right edge of the screen with a tall picture between.
The settings on your TV (and on your cable box, satellite box, DVD player, etc.) tell the TV how to display a picture that will not fill the screen completely. If the program source (an older video-taped TV show, non-widescreen version DVD, etc) was not originally "shot" or saved in widescreen format, the TV offers you a choice on how to display the image. They ask if they should stretch or zoom to fill the screen (and you have to deal with the skinny / tall images or lost portions of the picture); or maintain the aspect ratio (not stretching or zooming) by leaving a part of the screen blank (grey or black) by inserting bars left and right or top and bottom of the screen.
Start out by telling the devices that send pictures in a format that matches you TV's screen ratio. I am assuming you've got a wide screen HDTV which would mean it should be set to "16 x 9" (a.k.a. 16:9) ratio display. If you have it set for 4 x 3 (a.k.a. 4:3) you should change it. Look for a setting on your TV that asks about stretching, zooming, etc. as this will be an issue when receiving picture from an off air antenna on your house when a TV station is airing an older, non-wide screen format TV show or movie.
TV signals provided by Cable TV or Satellite provider must be HDTV type signals. If you have the standard TV service (non-HD) no picture sent by them will ever fill the screen. This is because Standard Definition TV (SDTV) is not capable of those types of signals. You will have to bump up your subscription to HDTV service to get full screen pictures.
This is an issue because most television programming is produced in a 4:3 aspect ratio. The minority of programming is high definition, which is produced in a 16:9 aspect ratio. Because televisions are made in either a standard (4:3) or widescreen (16:9) format, there is always a conflict with an image being stretched vertically or horizontally. In the case of widescreen televisions, the stretching is horizontal.
Luckily, most if not all widescreen televisions have a picture mode that allows the user to toggle between a wide (16:9) and standard (4:3) mode. This means that a person can watch non-HD programming in the 4:3 picture mode, and then go to widescreen when watching HD programming. Some TVs have a picture mode that will automatically adjust to the correct aspect ratio. Other people will watch all programming in the wide picture mode, and learn to adjust to watching a stretched picture.
A stretched picture is when a 4:3 image is pulled on the sides to fill the entire screen. People and images end up looking fatter/wider and shorter.
So, what's the big deal?
Some people don't like a 4:3 picture stretched or distorted because it does reduce the overall visual and picture quality. Some people don't like the bars on the side of the screen when a widescreen is in a standard (4:3) picture mode because it looks different.
There is no fix-all solution for this issue, unless you own a TV that will automatically adjust to the intended aspect ratio. The stretching of the picture is a side-effect, the price we are paying for the better resolution that is digital and high definition. This is definitely something to consider when buying a television, but keep in mind that there is no right or wrong within this issue. It is just the way it is, and there is no way around it unless you buy a 4:3 aspect ratio television.
Hope these lines will clear the issue, if so do rate the solution
It sounds like you're watching wide screen content on a 4:3 tv, so the screen may be zoomed in so that the bars that would normally be on the top and bottom are not showing. Because the picture is zoomed in, images that would be at the top and bottom are off the screen. If you're watching from a home receiver (Uverse, DirecTv, Xfinity, etc.) you need to change the video settings to let the receiver know that your TV's aspect ratio is 4:3 (full screen) and not 16:9 (widescreen). Also, if your channel lineup has the option of watching CNN on a standard definition channel, that would also help because the shape of the image would be what your tv was designed for. If you watch 16:9 programs, you will have to choose letter box mode (bars on top and bottom because the shape of the widescreen image does not match the shape of your tv), pillar box mode (bars on either side) zoomed, or stretched. Stretched will make the shape of everything appear distorted, as it squeezes a widescreen image on the sides to make it narrow enough, so that everyone will have tall and skinny heads like an old Kung Fu movie. The sharpest picture would likely be to watch 16:9 (hi def) content in letterbox mode (bars on top and bottom) so at least you get the proper aspect ratio that the sports were recorded in, and it comes from a sharper source (HD vs SD). I would just deal with the bars, because even with a widescreen tv, there will sometimes be bars because that's how programs are sometimes recorded, for different visual impact or cinematic effect.
Found some relevant info on how to adjust your video settings... You might want to give it a try!
4.12 PC Input Picture Adjustment
The Picture Adjust menu operates in the same
way for the PC Input as for the DTV / TV input in
section 4.2 for Backlight, Contrast, Brightness and
Color Temperature. 4.12.1 Auto Adjust
When the MENU button is pressed, the On Screen
Display (OSD) appears on the PICTURE ADJUST
page. Press the button to highlight the Auto
Press the button for the LCD HDTV to adjust to
the PC signal timing automatically. 4.12.2 H-SIZE
Press the button to highlight the H-Size selection.
Press the button to start adjusting the horizontal size of the picture. Use the or button to adjust
the horizontal size. 4.12.3 Horizontal Shift
Press the button to highlight the Horizontal Shift selection.
Press the button to start adjusting the horizontal position of the picture. Use the or button to
adjust the horizontal position. 4.12.4 Vertical Shift
Press the button to highlight the Vertical Shift selection.
Press the button to start adjusting the vertical position of the picture. Use the or button to adjust
the vertical position. 4.12.5 Fine Tune
Press the button to highlight the Fine Tune selection.
Press the button to start tuning the to the PC signal. Use the or button to adjust the tuning
4.14.1 Understanding Viewing Features
Your LCD HDTV features four viewing modes and Picture-In-Picture (PIP)/Picture-by-Picture (POP) mode.
You can switch viewing modes using the remote control. 4.14.2 Viewing Modes Normal Mode
The original 4:3 aspect ratio (1.33:1 source) is preserved, so black bars are
added to the left and right of the display image. Standard TV broadcasts are
displayed with a 4:3 Aspect Ratio. Movies in 4:3 Aspect Ratio may be referred
to as pan-and-scan or full frame. These movies were originally filmed in 16:9
(widescreen), and then modified to fit a traditional TV screen (4:3). Wide Mode
When watching a standard broadcast or full-frame movie in this mode,
the display image is stretched proportionately to fill the TV screen.
When watching a widescreen (1.78:1 source) program or movie, the
display image fills the TV screen. If you are watching a widescreen
(1.85:1 or 2.35:1 source) program or movie, there will still be black
bars at the top and bottom. Zoom Mode
When watching a widescreen (1.78:1, 1.85:1, or 2.35:1 source)
program or movie, the display image is zoomed proportionally to fill the
width of the screen. The top and bottom are cut off to remove most of
the source material’s black bars. This mode is good for programs or
movies with sub-titles. Panoramic Mode
When watching a standard broadcast or full frame movie in this mode,
the 4:3 Aspect Ratio (1.33:1 source) display image is stretched
horizontally on the left and right sides to fill the TV screen. The center
of the image is not stretched.
Note: Viewing modes are saved based on input. For example, you lasted watched a DVD in widescreen mode and then watched TV in standard mode. When you switch back to DVD input, the viewing mode will return to widescreen.
i had the same problem with my new widescreen monitor... turns out the best setting (at least, for my specific monitor) was 1440 by 900 pixels. at this setting the desktop still stretches itself to fill the entire screen, but everything else is completely unstretched. (to adjust the screen resolution, right click anywhere on the desktop, then go to properties, then settings.)
the original image size was probably recorded in 4:3 aspect ratio...meaning your widescreen is a 16:9 ratio size screen and is stretching it outwards to fill the whole screen. If you want the image to look normal.. ie. not short and fat people.... you need to change the picture size in the settings from widescreen 16:9 to normal 4:3 tv in the settings menu most likely...Also most remotes will/should have a button for that.