Question about HP LaserJet 2420 Printer
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Posted on Jan 02, 2017
swap trays and test - if OK then your tray is set up wrong. remove paper and check that it is set for letter. also check the small switch (if there is one) on the Right hand side of the tray that maybe set to customer - change to standard. compare trays so they look the same - and check the settings in the menu for letter / plain on both trays
Posted on Jul 24, 2009
SOURCE: I want to print from
Assuming the printer is otherwise working ok and we are talking about a Windows operating system....
When you choose the Print command from the drop-down menu in your application, instead of just proceeding, choose "Properties" or "Preferences" in that window. This should open up another dialog window from which you can choose additional printing options. It may be under Advanced or Tray Select, etc.
You can also get to the printer dialog windows by clicking on the Start button, then Settings, then Printers and Faxes, then double-clicking on the printer icon in that window for your printer and proceeding from there.
Posted on Jan 02, 2010
Clean the sep. rollers one in the paper tray and one inside the paper tray port. Then clean the feed roller. Its behind the sep roller in the paper tray port. You must look close with a flash light. It has 4 D feed rollers. It will rotate down to clean them do not knock the spring off. Use only water on a cloth no alcohol. Steven 818-888-0006
Posted on Mar 11, 2010
A couple of things to check.
1) Make sure the paper guides in the tray are adjusted correctly for width and in particular the length. 2) Remove the tray completely check guides. 3) Make sure the tray is fully seated into the printer. 4) Make sure the paper in the tray matches the size of the guides.
If the guides and paper seem OK, the printer may need servicing by authorized service center.
41.3 UNEXPECTED SIZE IN TRAY [xx] alternates with LOAD TRAY [xx]: [type] [size] Description This is typically caused if two or more sheets stick together in the printer or if the tray is not properly adjusted.
Posted on Jan 14, 2011
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