Question about Samsung Cameras

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Samsung D760 Lens Repair

I would like to be helped with how to repair my Samsung D760 Digital camera Lens,the camera fell down with the lens opened and it switched itself off. upon switching on the lens refused to get out and i forced oit out,now it cant get back inside and cant take photos anymore,even to transfer the photos inside the camera to my laptop.
Please help me resolve this problem as its giving me sleepless nights.
Thanks in Advance

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  • Samsung Master
  • 5,412 Answers

This camera is probably damaged beyond economic repair - replace it.

Posted on Jun 25, 2017


6 Suggested Answers

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Posted on Jan 02, 2017

  • 113 Answers

SOURCE: Dirty lens

It would never be recommended to open the camera's lens on your own. That is exactly the reason why the repair shops are reluctant to open it. If you are having issues taking pictures due to the dirty lens and the camera is still under warranty, please talk to HP and they must be able to offer help on this. good luck

Posted on Mar 23, 2007

SOURCE: My digital Sony camera fell down Lens got stuck

the lens on my Hp R717 Camera got stuck so when I turned it on, it would shut off automatically. The shutters were stuck too so I extended the lens using a flat screwdriver and then shut it, and kept doing that until the lens finally shut.

Posted on Sep 15, 2007

  • 2985 Answers

SOURCE: Lens problem

The lens mechanism would seem to be damaged in some way.
There is normally no repair solution with this sort of thing because of the fine mechanism involved.

If you have someone you know who can work with fine instruments to take it to pieces.let them try.
I guess as no repair option is available you cant make it worse by trying to find out
Otherwise - new camera

Posted on Jan 16, 2009

  • 586 Answers

SOURCE: My digital Sony camera fell down Lens got stuck

    As in short answer you have to replace the optical lens assymbly.Because due to heavy jurk its motor called sledge motor stsrt malfunctioning and it can not be changed component level. For this please contact any SONY SERVICE CENTRE nearby to you.
Hope you will understand.
Thanks for using FIXYA!

Posted on Apr 28, 2009

  • 4090 Answers

SOURCE: Samsung D760. Lens won't retract all the way when turned off!

bet you havent tried this!
OK you are probably going to think I am loony giving you this advise But No I am completely sane!

Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air blower tool to it.

Blow around the lens in all the extension joins the firmly slap it in the palm of you hand with the side of the camera making contact with you palm. Do the procedure two or 3 times and inbetween the slaps turn it on to activate the lens mechanism. I have now fixed about 80 of these cameras with this method. I obtained the fix from Sony who charge $90 to do exactly the same. Keep at it as it will eventually work. One tip, make sure the battery is charged before you do this.

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Posted on Sep 02, 2009

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The camera doesn't open all the way it fell nnnnd


The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.


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Thank you for using
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Your camera is faulty. It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

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