Umax Astra 1220U Flatbed Scanner
Problem for Umax Astra 1220U Flatbed Scanner

I get a complete black screen




By mack51 on May 28, 2009

" "
my print preview is black and so is the print. Each time I try to scan a picture this happens
Comments:

May 30, 2009

- Thank you shamoo for the light tube suggestion you put me on the right track and now both the scanner and the printer are working perfect. I could see the little tube light was coming on and seemed to be normal. checking it with a volt meter revealed my power supply was bad resulting with not enough power to light the tube up enough to read what was on the scanner bed. Luckly I had another power suppy thatt was the same. I plan on putting this site at the top of my list to go for help and support. Vern

Best Solution

posted on May 28, 2009
Very Helpful)

shamoo_101

Rank: Master 
Rating: 82%, 13 votes
Hi, sorry but it sounds like the scanner tube has failed. I don't think these are available as spares as the cost is prohibitive against the cost of buying a whole new one.
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