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Web cam can't be found though it's built in and previously worked

The web camera - Bison Cam - no longer appears in the "My Computer" listing; we have downloaded the correct printer driver from ASUS and attempted to run it, but it expects to go look for and find the camera before it can proceed and it returns a message saying there is no hardware installed. Our options are to pay $ to send it away for a technician to inspect it, then another $ to have them fix it. Or we could try editting registry (we are successful in previous registry amendments) but cannot find anything yet on line to help us get started. Advice/opinions all welcome and thank you

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  • ottobonn28 May 11, 2010

    IF you go to the device manager, is it not listed?

  • BACMConsulta May 11, 2010

    So, you do not see the cam listed in your hardware list at all? It's built in so you cannot unplug it in any way, right?

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  • 145 Answers

First goto your control panel>system>hardware>devicemanager and see if the camera is listed with a yellow mark beside it. if so double click on it and try to have windows update search for new drivers

Posted on May 28, 2009

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How to download or detect my webcam


1. Connect your web cam
  • Attach all power cords (e.g. laptop and/or web cam).
  • Plug your USB cam directly into your computer (do not use any external USB hubs). Turn your cam on
  • As long as your web cam and computer hardware are working, Windows should detect it!
2. Open Device Manager
  • For Vista
    => Click Control Panel. If you have Control Panel Classic View, click Device Manager
    => Click Control Panel. If you have Control Panel Home View, click System and Maintenance->Device Manager
  • For XP
    => Click Control Panel->System, then Hardware tab, then Device Manager button
3. Find your web cam in Device Manager
  • Understanding Device Names
    => Windows provides user-friendly device names to accomodate us humans. As far as Windows is concerned, the device name is simply a comment!
    => It's those cryptic Device Identification strings that really identify a device
    => Device Manager displays whatever device name it happens to find in the device driver
    ...==> If Windows finds NO device driver, your web cam may be named "Unknown" or "Other" device
    ...==> If Windows finds the WRONG device driver you may see your web cam with the WRONG device name
  • How to find your web cam
    => While your web cam is connected, look through all of Device Manager for devices with a yellow icon (probably a yellow question mark)
    => Be certain to expand the USB category to check all devices listed under it. Also, be sure to also check if category Other Devices appears in Device Manager and look under it as well
    => Your web cam will appear as a device with a yellow icon (probably a question mark)
    => Click on thumbnail to see the full sized image
    usb2.th.jpg
  • How to verify the device you found is your web cam
    => Your web cam device will only appear in Device Manager when the web cam is powered on and connected
    => Disconnect your web cam. Verify the device you had found is no longer displayed in Device Manager
4. Find your web cam's Hardware Ids
  • In Device Manager, select your web cam device, rt click Properties. Click Details tab
  • Select Hardware Ids from the pull-down. You'll see a list of one or more Hardware Id strings
5. Search for a driver based on Hardware Id
> Update 1/26/2011: To avoid a common mistake, don't confuse the number zero with the letter "O". IDs may contain zero but NOT the letter "O"

The best driver will match the Hardware Id at the top of the list. The next best driver match will match the next Hardware Id on the list, etc
  • Start by searching for the Id at the top of the Hardware Id list
  • If only due to how different search engines work, recommend you cut USB\ from the search string
    => Example: If the Hardware Id is USB\VID_093A&PID_2468&REV_0001 search for VID_093A&PID_2468&REV_0001
  • You can start by clicking Search at the top of your TechSpot window to search TechSpot first
    usb5.th.jpg
  • For more help on how to search for a driver using the webcam's Hardware IDs see this post

Feb 26, 2011 | ASUS Eee PC 900 Notebook

1 Answer

My web cam is built into my laptop but i cant turn it on now


Its either the web cam is broken or that the driver for it is corrupted and now the os has no way of controling or turning on the web cam.

Try this:

Reinstall the web cam driver.

If this does not work, check device manager and see if the webcam is listed.

If the camera's driver is reinstalled and the unit is listed then there is an os issue.

Write back to me with your findings after you have tried all above

Mar 18, 2010 | Computers & Internet

2 Answers

I can't access my Gateway Built In Webcam Toolbar


If its vista just press start and type in "camera assistant software"and press it.

Oct 08, 2009 | Gateway M-1626 Notebook

1 Answer

Camera Not Found


please change the version of msn then you use the came **

Aug 13, 2009 | Acer TravelMate 2300 Notebook

1 Answer

I don't know what kind of cam I have?


1. Connect your web cam
  • Attach all power cords (e.g. laptop and/or web cam).
  • Plug your USB cam directly into your computer (do not use any external USB hubs). Turn your cam on
  • As long as your web cam and computer hardware are working, Windows should detect it!
2. Open Device Manager
  • For Vista
    => Click Control Panel. If you have Control Panel Classic View, click Device Manager
    => Click Control Panel. If you have Control Panel Home View, click System and Maintenance->Device Manager
  • For XP
    => Click Control Panel->System, then Hardware tab, then Device Manager button
3. Find your web cam in Device Manager
  • Understanding Device Names
    => Windows provides user-friendly device names to accomodate us humans. As far as Windows is concerned, the device name is simply a comment!
    => It's those cryptic Device Identification strings that really identify a device
    => Device Manager displays whatever device name it happens to find in the device driver
    ...==> If Windows finds NO device driver, your web cam may be named “Unknown” or "Other" device
    ...==> If Windows finds the WRONG device driver you may see your web cam with the WRONG device name
  • How to find your web cam
    => While your web cam is connected, look through all of Device Manager for devices with a yellow icon (probably a yellow question mark)
    => Look if a device category Other Devices. Also, be certain to expand the USB category to check all devices listed under it
    => Your web cam will appear as a device with a yellow icon (probably a question mark)
    => Click on thumbnail to see the full sized image
    How to verify the device you found is your web cam
    => Your web cam device will only appear in Device Manager when the web cam is powered on and connected
    => Disconnect your web cam. Verify the device you had found is no longer displayed in Device Manager
4. Find your web cam's Hardware Ids
  • In Device Manager, select your web cam device, rt click Properties. Click Details tab
  • Select Hardware Ids from the pull-down. You'll see a list of one or more Hardware Id strings

Aug 08, 2009 | Computers & Internet

1 Answer

Nec versa p9110 cant get bison cam (in built web cam) to work message box says no hardware installed


go to device manager and chek if the drivers for the camera r installed if not u just ave 2 get the drivers n install them

Dec 05, 2008 | Computers & Internet

1 Answer

Green Green GREEN!!!!


Which driver are you using? There are two different ones. The Bison and the Suyin. Make sure you have the right driver. Probably the Bison. Uninstall the cam from the device manager, download the Bison driver for your model and install the driver and wait for the "found new hardware wizard" to install the cam. Then reboot and see if it fixes the problem. Good luck and let me know if this helps. http://www.acerpanam.com/flex/acer/bin/acer.html#app=2766&9e7c-selectedIndex=0&3386-selectedIndex=2&bca4-selectedIndex=1&bf37-selectedIndex=1&4f90-selectedIndex=1

Sep 23, 2008 | Acer Aspire 5100 Notebook

1 Answer

Acer Crystal Eye Web Cam


Look Here:
http://support.acer-euro.com/drivers/notebook/as_2920.html

Look in the drop down list in Drivers and utilities for the ones with CCD in them.
3 different types of camera used in that model.
Bison, Chicony, Suyin.
If you don't know which is yours just try one after the other.

Jul 18, 2008 | Acer Aspire 5050-3242 Notebook

1 Answer

Acer Crystal Eye Web Cam


This is a common problem for Acer models using Crystal Eye. Delete the web cam from Add or remove programs. Delete all pictures from My Documents. Reinstall Bison Web cam driver. Will work!!!

Apr 07, 2008 | Acer Aspire 5630 Notebook

2 Answers

Web cam reflection i see my face duoble on other camera


Please be more specific with the problem. What service / program are you using when this problem occurs?

Dec 29, 2007 | Logitech QuickCam Pro 4000 Webcam

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