Question about Toshiba SD-K850

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Toshiba SD-K850 trouble

We've had it for about a year and a half and it now refuses all DVDs! It opens, tries to load and says either "BAD" or "No disc" even though there is a disc!

Any clue? Are DVD players programmed to last only a little bit over a year???

Thanks for any help you can give me!

Christine

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  • Tounette Oct 24, 2007

    I called toshiba 1-800-631-3811 and they are replacing it for free! So it must have been a common problem!

  • brent982 Oct 27, 2008

    same problem. every disc reads "bad". toshiba offered to replace it with a different model for $50. 


    i'll be recycling this and staying away from toshiba in the future. 

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  • 5 Answers

I contact Toshiba Service and they suggest to unplugg AC cord then wait for 3 minutes but this is not a real solution ("Bad" message). I already notice other Toshiba models have the same problems (SD-K750 & SD-3980), and they are replaced them because of component part failure. (my DVD is a SD-K850).
They also explain that if that process not work, I must call their
Service Dept. for more details, same phone # (1-800-631-3811).
Luck!

Posted on Nov 12, 2007

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