Question about HP PSC 2355 All-In-One InkJet Printer

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Can't get the back door open to remove jammed paper. How do the levers work?

I have a genuine paper jam. Printer indicates I should open the back door and indicates location of two areas to be manipulated in some way to open back door and remove paper. I want to know how to open the levers in the back. I can't get them to move.

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I downloaded the user guide and saw a picture illustration that showed how to open the back door of the printer.  I was then able to follow the visual directions on the printer LED to remedy the paper jam.

Posted on May 28, 2009

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My laserjet pro 400 color mpf m475dn printer is indicating " paper jam...open back door to clear jam," please describe how i will go about this process.


There is an access door in the back of the printer. Open the door and you should see jammed paper. If not then you have a faulty sensor or switch.

Mar 20, 2014 | HP LASERJET PRO 400 COLOR MFP M475DN

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How do you remove fuser


->Turn off the printer and remove the power cord. Allow the printer to cool off for 30 minutes to an hour before attempting to work with the fuser. The fuser gets very hot while the printer is in use, and you can be burned if you touch it before it cools.

->Press the release lever on the side door to open it. Pull down the fuser lever so you have room to grab any jammed paper.

->Pull the jammed paper out of the fuser unit. Hold the paper at its lowest point and pull downward. Flip the fuser lever back up and close the side door.

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

Nov 16, 2012 | Office Equipment & Supplies

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MP 640 paper jam message that wont clear


door. 3 Push down on the green lever. 24x Paper Jam, Check Tray 1 Gently open the ... Jam, Check MP Feeder Gently pull the jam straight out of the multipurpose feeder. 202 Paper Jam, Open Rear Door 1 Open the ... side to locate a green lever. Note: To clear the Paper Jam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paper jam message. Lever 4 Gently pull the jam toward you. 5 Insert the tray. Note: Make sure... under the print media is locked down. 23x Paper Jam, Remove Tray1, Pull Down ...

Jul 29, 2012 | Canon MP640 All-In-One InkJet Printer

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My Dell MFP 1815dn has a paper Jam 2. I removed the toner cartridge and pulled the paper out, before I realized that I needed to open the back. I believe I thought I got the paper out, but the printer is...


After a paper jam occurs in the rear cover of a Dell Laser Multi-Function Printer 1815N, the printer will not resume when the jammed paper is removed. This is the normal behavior of the printer as there is no sensor on the rear cover of this printer.

To open the back cover and remove any stuck paper, perform the following steps:
  1. Open and close the front cover.
    The jammed paper may automatically exit the printer. If the paper does not exit, go to the next step.
  2. Gently pull the paper out of the output tray.
  3. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear cover.
  4. Skip to step 9. If you do not see the paper, go to the next step.If you see the jammed paper, push the two blue pressure levers up and remove the paper.
  5. Release the blue strap, the rear cover stopper, and fully open the rear cover.
  6. Unfold the duplex guide fully.
  7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Make sure to unfold the duplex guide before opening the fuser door, or the fuser door may be damaged.
  8. Pull the jammed paper out.
  9. Return the levers, fuser door, rear cover stopper, and duplex guide to their original position.
  10. Close the rear cover.
  11. Open and close the front cover.
    Printing automatically resumes.

Jun 24, 2011 | Dell 1815dn All-In-One Laser Printer

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Paper jam


The following is general advice that applies to removing paper jams in most printers, copiers, etc.

Switch off the printer at the wall and unplug it. Remove the paper tray from the printer. Check to see if the printer has an access door in the rear to allow you to see inside (open it). Open any other external flaps (eg. manual paper feed tray) that will allow you to see inside. Open any internal flaps or levers designed for user operation and usually indicated with a green or orange coloured tab.

Always remove jammed paper by pulling it in the direction of normal travel only. Don't try to pull it out against the direction that it entered the printer. Sometimes rollers inside the machine have a knob (usually coloured green or orange) that can be used to manually wind the page through the printer or fax. Always turn in direction of arrow indicated only.

After removing page, return all levers, flaps, doors, paper trays etc to original positions, reconnect power to the printer and test

Mar 08, 2010 | Brother Fax-1360 Plain Paper Inkjet Fax

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Paper jammed message won't go away


Presumably this error follows an actual paper jam (whether the culprit has admitted it or not). The following is general advice that applies to paper jams in most printers, copiers, etc.

In my experience at least 98% of paper jam errors are because a piece of paper is still caught inside the printer. The remainder are generally due to a damaged paper jam detector (usually a small plastic arm which actuates a switch inside the printer) or less commonly a failure on the PC board which senses paper jams.

Please return to point 1 and look (again) for a piece of paper jammed in the printer. If the jammed paper was torn from the printer, only a small remnant has to remain inside the printer to generate an unclearable paper jam error.

Switch off the printer at the wall and unplug it. Remove the paper tray from the printer. Check to see if the printer has an access door in the rear to allow you to see inside (open it). Open any other external flaps (eg. manual paper feed tray) that will allow you to see inside. Open any internal flaps or levers designed for user operation and usually indicated with a green or orange coloured tab. Occasionally a page can wrap completely around a roller and be very hard to see. Be very suspicious of any 'white' roller' - check at the ends to note if the roller is actually a different colour with a complete page wrapped around it (generally then only removable by tearing other than complete disassembly by a professional). If paper was torn you may need a pair of tweezers and some determination to remove any small paper pieces wedged inside the printer. Ensure the printer is unplugged from the wall and avoid damaging any rollers or other parts inside the printer. Always remove jammed paper by pulling it in the direction of normal travel only. On rare occasions very serious paper jams may need expert service to dismantle and reassemble the printer.

After finding and removing all paper pieces, return all levers, flaps, doors, paper trays etc to original positions, reconnect power to the printer and test.

Mar 05, 2010 | Canon PIXMA MP170 All-In-One InkJet...

2 Answers

How do I remove a paper jam? The paper is


The following is general advice that applies to removing paper jams in most printers, copiers, etc.

Switch off the printer at the wall and unplug it. Remove the paper tray from the printer. Check to see if the printer has an access door in the rear to allow you to see inside (open it). Open any other external flaps (eg. manual paper feed tray) that will allow you to see inside. Open any internal flaps or levers designed for user operation and usually indicated with a green or orange coloured tab.

Always remove jammed paper by pulling it in the direction of normal travel only. Don't try to pull it out against the direction that it entered the printer. Sometimes rollers inside the machine have a knob (usually coloured green or orange) that can be used to manually wind the page through the printer or fax. Always turn in direction of arrow indicated only.

After removing page, return all levers, flaps, doors, paper trays etc to original positions, reconnect power to the printer and test

Feb 04, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Printer indicates paper jam every few pages, but there is no paper anywhere in the paper path. If I open the top cover and close it, it will print a few more pages, then indicate another paper jam


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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Dec 08, 2009 | Xerox Phaser 6180N Laser Printer

1 Answer

HP 6540 Lights flashing can't print


This indicates a paper jam or the printer is out of paper. Do not clear a paper jam from the front of the printer.

The printer might be out of paper
1. Place paper in the In tray.
2. Press the Resume button on the front of the printer.

There might be a paper jam
1. Press the Resume button. If the paper jam does not clear, then go to the next step.
2. Push the two latch handles on the rear access door toward each other, and then remove the door.
3. Remove any paper that is inside the printer by pulling it out from the back of the printer. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer.
4. Replace the rear access door.
5. Press the Resume button.

If the Two-Sided Printing Accessory is attached to the printer, follow these steps to clear a paper jam from the Two-Sided Printing Accessory.
1. Turn off the printer.
2. Press the buttons on the left and right sides of the duplexer, and then remove it from the printer.
3. Remove any paper inside the printer.
4. Open the duplexer.
5. Remove any paper from inside the duplexer.
6. Close the duplexer, and then re-attach the duplexer to the printer.

If the Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to clear a paper jam
1. Turn off the printer.
2. Press the buttons on the left and right sides of the accessory, and then remove it from the printer.
3. Remove any paper that is inside the printer.
4. Lift the back lever on the accessory, and then unhook the Small Paper Tray
5. Tilt the Small Paper Tray forward and open the lower door of the accessory.
1. Tilt the Small Paper Tray
2. Open the lower door
6. Remove any paper that is inside the accessory.
7. Close the accessory, and then secure the back lever to close the accessory.
8. Re-attach the accessory to the printer.

Oct 03, 2009 | HP DeskJet 6540 InkJet Printer

1 Answer

How do I fix a paper jam cef for epson aculaser cxn11nf?


Diagram of doors should be above control panel of printer.

Lift ADF/Scanner up. Open door "C" just below it. Lift orange photoconductor lever up to release photoconductor. Lift photo conductor up towards you. Inspect for jammed paper and remove if necessary. Replace photoconductor, close lever and door "C".

Open door "E" on rear of printer and look for jammed paper and remove. Close door "E".

Last place to look is in paper tray. Take stack of paper out and look for paper jam. Removed as needed.

These are the three places i have had jams and you will only find the jam in one of them. Most likely it will be in back in Door E

Aug 12, 2009 | Epson ACULASER CX11NF All-In-One Printer

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