Question about Hotpoint RB787 Electric Kitchen Range

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I have a hotpoint ceramic top electric range that I have had for 2 years. I used the self clean option on my oven and it did smoke from spillage in the oven some while cleaning it. This was back in July. I have tried to unplug the range to see if it will reset and also turned off the breaker on the fuse box but it still will not work. The problem that I am having is the door will unlock and I can open it but whenever I try to turn on the oven it shows and error message of un loc door. The model # is R B787W H1WW. If you have any suggestions for me to fix this since I can't afford to call a repair man and I really miss baking.
I appreciate any help you could give me on this situation.

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If you have a multimeter check for resistance on the lock motor. Can access from the back by taking the panel off.  Make sure you unplug the range first.  If the lock shows open then it is bad and causing your problem.  Most likely this is your problem.  The motor has to be good for the oven to work.  Let me know what you find.

Posted on Oct 21, 2007

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Without a model number, I'm shooting in the dark but I'll give you basic instructions that fit for most ovens, OK?

First off the door has to be locked PRIOR to cleaning. Look around the top of the oven door, there should be a handle (for mechanical models). Rotate this handle from the left to the right to lock it. If there's no handle, that means your oven locks the door by itself when "Clean Mode" is selected.

Now, at the control panel, select "Clean". At this point, you may have options on the length of time it should clean, select 3 hours and hit "Start".

There ya go! Hope this helps. If not, DON'T RATE THIS SOLUTION! Just write back and provide the model number, I'll give you exact instructions with that. Deal? Cool.


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