Question about Creative Labs ZEN Vision:M Digital Media Player

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Creative zen won't turn on

Okay, so my creative zen vision:m was working fine until today. I hadn't used it in a month because I was just too busy with a lot of other things to have time to download new music and stuff to the player. So when I plugged it into my USB port to charge, the usual creative logo did not turn up and only the blue light flashes. It flashes consistently, but when I open my creative zen media explorer, it tells me my device is not connected. Resetting won't work obviously since the player is dead...although the blue light flashes? I really really hope that nothing too serious is wrong with my player since its no longer under warranty, and I'd appreciate any help! Please?! :[ PEOPLE I JUST GOT THE CREATIVE ZEN MAY 17th! It's dead and when I plug it in, the LED light doesn't even come on. reset does nothing and power does nothing. It's not the zen vision its just a regular creative zen 4gb please help. i have a zen vision M 60GB for about 2 years. It worked fine a week ago and today I have the same blue light flashing when I try to charge it. Nothing seems to work to get it going? Any one know how to fix this?

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Had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

Posted on May 28, 2009

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