Question about SanDisk Cruzer Micro 8GB USB 2.0 Flash Drive

2 Answers

My flash drive will not operate when plug into my lap top.

I have a 1.0 GB SanDisk Cruzer flash drive. When checking my hardware it gives a code 10 error. I can use my flash drive on other computers. I do not know how to fix it.

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  • John Snow
    John Snow May 11, 2010

    Is there data on the drive that you must have?

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2 Answers

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  • 1,623 Answers

Hello kjh87....
1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.
2) Next, open Device Manager and look under the heading for USB Serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like
"This device cannot start. (Code 10)"
proceed to Step 3.
3) The easiest way to solve a USB error code 10 in Windows XP
is to follow the steps below to remove and reinstall all USB controllers.
A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button.
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
G. Restart the computer, and allow the computer to reinstall the USB controllers.
H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.
For more information on Troubleshooting USB device problems, visit the Microsoft Support Article on this subject.

I hope this helps...

Posted on May 28, 2009

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  • 3 Answers

Try backing up all ur data if you want then format your flash drive and it should be working perfectly

Posted on May 28, 2009

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