Question about Canon Selphy CP510 Thermal Photo Printer

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I have a Canon Selphy CP510 printer. I have honestly not used it in a few months. I just got back from vacation and wanted to print my photos. I send the pictures from my computer to the printer. It acts as if it is going to begin printing and then stops. The light on the printer turns red and the computer screen reads: "Paper-feed error. Check that the paper is correctly loaded in the paper cassette and that the paper cassette is correctly installed. Press Resume to Continue or Cancel." I have a new ink cartridge in and I have changed the paper. I've adjusted, fanned, pressed, lifted and supported the paper cartridge. I've turned the printer on and off. I've taken up slack in the ink cartridge. I'm out of ideas. Since I'm paying to post I hope someone knows what I need to do! Sandie

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If the rollers are working, but its not pulling the paper in, I would suggest, as suggested in another thread, to 'rough up' the rollers in an attempt to give them better grip and maybe a bit more circumference.

Posted on Aug 12, 2009

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