Question about Hotpoint HSS25GFP Side by Side Refrigerator

1 Answer

I have a CSX22GRB Hotpoint fridge and 1)the ice maker is not making ice 2)there is ice building up in the back of the freezer 3) the main fridge is not cooling

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  • 3 more comments 
  • avendis May 28, 2009

    it is frosty, sort of flaky like snow.

  • avendis May 28, 2009

    can you assist further?

  • avendis May 28, 2009

    The solution asks me to let the expert know and give feedback, How do i do that?

  • avendis May 28, 2009

    Need more help on this. You say let me know but how do I let you know.

  • avendis May 28, 2009

    Thanks for that amazingly detailed diagnosis. Are all these parts available separately? Can you approximate the cost and do the job for me? Location Encino

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  • Master
  • 1,136 Answers

Hi, Id there ice or a frosty build up on the rear wall?
If it is ice, the drain is plugged. If it is frost, there is a self defrosting problem.
Please let me know so that I can assist you further.

Vic

Posted on May 28, 2009

  • Victor
    Victor May 28, 2009

    Ok, You will need to remove the rear panel inside the freezer. With the fridge unplugged, test the defrost heater located below the evaporator coils. Test the element for continuity. If the element has a beak in it, there will be no continuity and will need replaced. If the element checks out ok, check continuity on the bi-metal switch that is fastened to the top of the evaporator coil. This switch has to be tested while it is cold. If this switch has a break, there will be no continuity and will need changed. When you are done testing these parts, defrost the evaporator coils with a hair dryer.

    If both of these test out good, you will need to change the defrost timer located in the control panel inside the freshfood section.

    Does this help?



    Vic

  • Victor
    Victor May 28, 2009

    If you do the work yourself the most you would have in it is about
    $65.00
    Glad I could help

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1 Answer

Hotpoint ctx18ea fridge not cooling


Kimberley, try this:

First see any sign of ice build up in the freezer.

1. Switch off power from wall outlet.
2. Open the fridge door and freezer door and keep them open for atleast 5-6 hours. Salvage whatever food you can.
3. You may now see a puddle of water under the fridge. Clean the floor and inside of the fridge if water and other fluids visible .
4. Now re-connect power and set the recommended settings- usually at 4. Close doors.
5. Your fridge will be making a humming sound. Let it begin to cool.
Good luck

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Hotpoint FZ175G red warning light comes on freezer still freezing after reset light comes on again after a couple of hours


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Sep 17, 2013 | Freezers

1 Answer

I have a 3.3 fridge/freezer-the back wall of the fridge has a buildup of ice ???


Sounds like either: 1) The thermostat is set too low.
2) The defrost control is bad
3) The main drain in the freezer has frozen over not allowing water to drain.

Jan 29, 2013 | Haier HNDE03VS 3.3 Cu. Ft. 2 Door...

1 Answer

I keep getting water at the bottom of the fridge, under salad boxes on my Hotpoint fridge


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Jul 03, 2012 | Hotpoint-Ariston HS3022VL Refrigerator

1 Answer

Water leaks under viking professional and there is about a 1/4 inch build up of ice on floor of freezer(which is on the bottom) on the floor of the pull ot freezer


Your drain is plugged. Basically the freezer goes into defrost and melts frost off the condenser coils. A big piece most likely fell off and freezer came out of defrost before it coulld melt and drain out completely. To fix you have 2 options. Have towels
#1- move contents of fridge and freezer to a backup fridge. Leave unpluged with doors slightly opened for 24 to 48 hrs. Use towels to cleanup any water. Plug back in wait 2 hrs to make sure temp gets back down before putting contents back in fridge.
#2- Remove contents from fridge and put in ice chest. Have towels ready. Remove ice maker ( if there is one) usually two screws on top hard to see and one on bottom. Disconnect the quick connect for the ice maker. Remove screw on back wall. Be careful when removing air vent on back wall. Its plastic and can break. Remove back panel. Look on the silver plate under coils and you will see ice and where the drain is. Remove ice than pour hot hot water down drain until it flows freely into drain pan under fridge by compressor. It may look like there is not ice make sure othyerwise you will be doing this all over again in a few days. Once water flows freely put everything back together wait about 2 hrs for freezer temp to get cold enough and than you can put contents back in freezer. If you have any question or need help please feel free to comment me back.

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The fridge is all working ok the freezer is all working ok but the ice maker is not working i have removed the tube that goes to the water part at the back and blew down it an it is not blocked


Hi and welcome to FixYa, I am Kelly

First off check the freezer door switch for operation. Depress the plunger and make sure the light goes off when the door switch plunger is depressed. Ligt stays on = bad door switch / no ice production as the door switch provides power to the ice-maker when the door is closed.

Here is a link to the steps on how to troubleshoot an ice-maker.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=12&newsdesk_id=34

Let me just add that many ice-maker related problems are due to the freezer temp rising above 16 deg F. The freezer starts warming up due to ice build up on the evaporator coils and then the internal air-flow is blocked by the ice build up causing the temps to rise. Look closely at the back of the unit for any signs of ice build up.
If you see ice build up......
1. Unplug the unit
2. Remove the freezer contents
3. Place a fan directing air into the freezer for just over 2 hours. (Water mess!)
4. Clean up the excess water and restart the unit. (Add freezer content)
5. After 8 - 10 hours check for ice production.

If after doing the above you have ice production then most likely you have an automatic defrosting problem.

If it still does not make ice, the steps in the link above will isolate what has failed in the ice-maker.

Before testing the ice-maker using the steps in the link.. I recommend you peform a manual defrost with a fan. If 8 - 10 hours after the manual defrrost you do not have ice production,, use the link and troubleshoot the ice maker.

Thanks for choosing FixYa,
Kelly

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3 Answers

Hotpoint fridge freezer green and red light on, switch offering 0


It could be a few problems to do with electrics, but try this first:

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

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2 Answers

Have a hotpoint rsf60 fridge/freezer,noticed over temp red light on, defrosted as ice buid up on top shelf of freezer.light still on red temp set at 3/4 ?


The red warning light will not go out?

1. Has the fridge freezer just been
installed? If so, this is normal and the
light will go out when the correct
temperature has been reached.

2. Has the fridge freezer been loaded
with a large quantity of food? If so,
the light will go out when the correct
temperature has been reached.

3. Have the doors been closed
properly?

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2 Answers

Hot Point Side by Side. Freezer works, Fridge not cool enough


check freezer for frost build up and if fan blowing, check condenser make sure clean, and fan blowing, check vents in refrig. make sure no blockage, freezer control should be in the middle setting, you can try turning that to Warmer Freezer allowing MORE air to refrigertor side.

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