Question about RCA 32F531T 32" TV

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RCA 32 MY TV WONT STAY POWERED ON. IT POWERES OFF AND ON BY ITSELF. CAN YOU PLEASE HELP? I bought an RCA SDTV about 2 years ago, after having a series of issues I was told that the company will not back up there problem due to the warranty is now expired, even though issues started long before the TV was a year old. here is a letter that I sent to the CEO of the company. the complaint dept returned the call. and can you geuss where there outsourced from? To whom it may concern. In the summer of 2007 I purchased a 32? RCA SDTV from my Local Wal-Mart. Approximately 9 months later I started experiencing issues with the TV, It started to suddenly turn itself off at various times. Sometimes it would play great for hours, other times turn itself off immediately after turning it on. I called the tech support line and was told to bring it to the local RCA Repair people. This only happened after having to call the local Wal-Mart and getting a good number to RCA tech. The number on line sent me through a maze of press this button and that button just to repeatedly end up where I started. Needless to say I was very annoyed at this time. After taking my TV to the repair shop I was told that they fixed some cracked solder and reset the factory settings that where set to high therefore causing the TV to shut itself down as not to burn out. This cost me an additional $134.62 to fix a pretty new TV. After being told they repaired factory setting, I asked myself ?it its an issue from the factory, Why Am I paying for this?? I decided at this time I would eat it and not send a complaint in to the company Now approximately fall of 2008 the same TV starts to turn itself on at various times. This goes on for approximately 5-6 weeks and then starts to turn itself off again. I again call tech support only to be told that it?s now out of warranty. I obviously sat on this a while wondering what to do next. Needless to say I am extremely unhappy with your product as well as the repair people that represent you. My Grandfather retired after 25 years of service and relocating his entire family to PA following his job. Now I am ashamed of his service and when I shop for a new TV I will Not be considering RCA or any of there family products. I truly hope that now that I put it in your hands that you can change my mind and put some faith back into what used to be a great company. Enclosed you will find a copy of my receipt from both the purchase and repair of product.

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  • augie_west May 28, 2009

    thank you, howver i dont want to continue throwing money at an ongoing problem. ive re invested 50% of the cost on a bad product. dont want to go 100%



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SOURCE: RCA 32" SDTV TV powers off and on all by itself and wont stay powered.Can you help ?

Posted on Oct 28, 2008


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