Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Dyson DC07 Cleaner head not pivoting freely.

I have a DC07 vacuum. My daughter dropped the Dyson while unloading it from the SUV. Now the problem I am having is that the cleaner head does not want to stay down as I vacuum and I continuously have to keep stepping down on the cleaner head to make it go back down to the floor. I guessing something is broken or binding. Is there a way to fix it?

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  • nkingfamily Jun 25, 2009

    Still need help! Is there a diagram showing where this spring is?

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Does anyone have an exploded view of where this spring attaches and what it looks like. My DC07 has exactly the same problem. As you push it forwards, the head angle changes and vacuum decreases as the sole plate looses contact with the floor :(

Posted on Jul 07, 2009

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The spring might be disattachd because of the fall check inside the cleaner head if you can attach it thank you

Posted on May 28, 2009

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Hi there, it's Jack at Dyson.

The type of belt mechanism will depend on which model of DC07 you own. If you have a DC07 machine without the brush control feature, the user-replaceable belt is located within the cleaner head:
http://www.dyson.co.uk/support/dc07/dc07-standard/maintaining-your-dyson-machine/change-the-belt1/belt-fitting-preparation

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I'm sorry to hear you're having difficulty with your DC07.

If the cleaner head doesn't seem to be pivoting freely to maintain contact with the floor, we'd appreciate the opportunity to provide further assistance. If you give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), one of our advisors will be happy to run through some troubleshooting checks over the phone with you to determine the cause of the issue. They may even be able to talk you through through fixing the machine.

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Hi Ronald,

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The easiest way to locate and remove any obstructions is to follow the steps shown in our online support guide:

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I'm sorry to hear this - your DC07 has suction through the wand, but not from the cleaner head, it sounds as if there may be a blockage in the cleaner head. The easiest way to check for this is to follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=4&product=DC07-SY

This should resolve your issue, but if you'd like further assistance, give us a call free on 0800 298 0298 (UK), or 1866MYDYSON (US) so we can help.

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Hi there,

I'm sorry to hear you're having difficulties with your DC14. The cleaner head should pivot freely as you raise and lower the cleaner body, and lock into position when you stand the cleaner upright. If it doesn't seem to be doing this, it's probably best if you get in touch with us directly so we can help resolve this issue for you as soon as possible.

You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing for you.

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Hi there,

I'm sorry to hear you're having difficulties with your DC07. If you have suction from the hose but not through the cleaner head, it sounds as if you may have a blockage somewhere. Although I note you've already checked for this, you might want to take a look at our support guide to ensure you haven't missed anything:

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Hi,

Try this quick repair and see if this fixes your Dyson in terms of not going in the upright position: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it.

Step 1.
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Step 2.
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    Step 3.

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    20e76d6.jpg

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