Question about Western Digital 500GB My Book Pro-External 500 GB Hard Drive

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Cannot sync from Western Digital Passport 320gb HD

Hey pple, Just pulled a 320gb wd passport out the box went through the installer. After installation of software it asked me to upgrade to the latest version of WD SYNC. Which I did so now it runs Wdsync_v7_1_020.exe The problem is it cannot open the .exe file at all. It just says it has a problem opening it and then Windows tries to find a solution. Which it doesn't.  So now I have a WD 320gb HD and cannot back up anything as the WD Sync is useless. It has not even run once. What can I do? Me too!!1

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Try and format using your vista or xp tools,right click on the hard drive go to format and format it as a ntfs drive.

Posted on May 29, 2009

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2 Answers

I accidentally droppped my brand new 320gb WD Passport now it isn't working it lights up & it has a tick sound then stops spinning...pls help.. :(


Most likely you have damaged the actual harddrive, the ticking sound is NOT A GOOD HARDDRIVE SOUND! Contact western digital and tell them that your NEW harddrive is making this sound out of the box DO NOT MENTION DROPPING IT. They should RMA it as long as you really did just buy it.

Oct 04, 2009 | Western Digital Passport 320GB External...

Tip

Western Digitial Passport Sync Software


WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a computer to the drive (WD Passport) and SHOULD NOT be used as backup software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the WD Sync software, reformatting, and using the WC Passport as a true backup drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

on Jan 18, 2009 | Western Digital Passport WDXML800UE...

1 Answer

Accidently uninstalled Western Digital program


google western digital and dowload the drivers again, then reinstall from disc if you have one! (do this with the drive un-plugged) when you then re-boot and plug it in all should come right!

Sep 27, 2009 | Western Digital Passport 320GB External...

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My western digital Passport 320Gb usb drive is not detected


hi ,

looks like u primary hard drive is inside the laptop and so should be displayed as c : drive ,

and the reason , the external hard drive is not displayed seperately is csue ., the external HD  may be added as slave to the internal HD .,

can u tell me ,make a right click on c:/ drive and choose properties : and tell the totalsize dispalyed 

Jul 23, 2009 | Western Digital Passport WDXML800UE...

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WD passport 320GB Can I use it as storage, not backup?


You can use it as storage if you would like. You can also delete files once they are put on the passport. When it is connected to the computer open my computer and it will be listed there. You can use it as storage by copying files into this way rather than syncing it. Syncing it could cause you to lose files.

Apr 29, 2009 | Western Digital Passport 320GB External...

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I reformatted the wd my passport hd. now my computer won't recognize it. I need the installation softare


Here is the WD page, pick your Passport type, on the next page download the software you need:
Select the software to download: http://support.wdc.com/product/download.asp?level1=2&lang=en

If I could be of further assistance, let me know. If it answers your post, please be kind to rate it.

Joe

Mar 15, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

320GB WD passport essential works with XP os but not with vista


both of my vista machines worked perfectly... i am not using the software that came on the drive. as a mass storage device it works perfectly.

Jan 29, 2009 | Western Digital Passport WDXML800UE...

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Hooking up the WD Passport to a USB enabled CD/DVD player possible?


hmmm...it may just be a capacity and interface issue, with the flash drive being more 'accessible' through the USB interface than the wd passport.

Big issue..is the WD on USB 2.0, and the CD/DVD on USB 1.0?

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