Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

1 Answer

Install brush bar dyson dc14 animal

The brush won't spin on my dyson DC14 animal (purple one) I'm pretty sure the brush is installed correctly (I've cleaned and re-installed many times over the years) but have tried switching between carpet and bare floor 10 times (as instructed on website) and still can't get the brush to spin

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  • 8 Answers

Check the belts, it sound like you have a broken belt or a belt you didn't not reconnect

Posted on Feb 05, 2018

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  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: works on carpet not on bare floors

It's not supposed to rotate on bare floors

Posted on Dec 25, 2008

  • 134 Answers

SOURCE: beater bar belt needs replacedon a dyson DC14 animal

Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.
Its in the instruction book

Posted on Mar 08, 2009

  • 61 Answers

SOURCE: Dyson Animal DC14 brush will not rotate. Removed

If this model takes a clutch then it is stripped and needs to be replaced.

Posted on Apr 15, 2009

  • 12 Answers

SOURCE: cleaned the brush bar but still not spinning DC14 Dyson

the belt is broke.

Posted on Sep 07, 2009

  • 3 Answers

SOURCE: Dyson DC14 Brush Bar won't turn

You don't need to take it for repairs, I just corrected the same problem on the phone with a tech. Have the head on your lap, make sure the end nearest the little belt has the rounded side of the bar facing you. The squared off end faces towards the machine. Place your left hand pointy finger under the bar (the 2 inch bar next to the little belt) and lift up, while finessing the loose end of the bar into place, with the rounded part still facing you. Then it sort of snaps into place. Now, replace the face plate. In the upright mode, starting at the carpet dial, switch the dial back and forth between carpet and bare floor, ten times. (the tech actually referred to this as re-setting the vac. LOL) Plug the vac in, incline the hand, and start. It should work. It didn't for me the first time and made a horrible sound. That meant I had to go and repeat the process again, but lo and behold, IT WORKED! When in doubt, call the tech and don't let them get away from you; have them stay on the line until the problem is resolved.

Posted on Oct 10, 2009

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1 Answer

How do I reset the brush bar please


Hi there,

If your DC14's brushbar doesn't seem to be rotating as usual, please follow the steps shown in our online support guide to make sure everything is correct with the machine:

http://www.dyson.com/support/help.asp?article=668&product=DC14-ALLFLOORS_US

Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you've set the brush control to 'Hard floors' instead of 'Carpets'.

I hope this helps - if you'd like any further assistance or advice, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 01, 2012 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The beater bar is not turning. While vacuuming, it made a harsh noise. I turned it off, unplugged it and took off the beater bar cover. I cleaned it and cut the hair off the beater, but the belt feels...


Hi there,

I'm sorry to hear you're having difficulties with your DC14 Animal. The brush control system is designed to make a ratcheting noise to warn you if something jams the brushbar. To ensure everything is correct with your machine, please follow the quick troubleshooting checks shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=668&product=DC14-ANIMAL

Please note, the brushbar will never rotate when the cleaner is standing upright, or if you have the brush control set to 'Hard Floors'.

This should allow you to resolve your issue without further assistance. However, if you've followed the steps shown in the support guide and are still concerned, please call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you to establish the cause of the issue, and will be able to recommend the best course of action.

Kind regards,

Jack
Dyson Online Customer Support

Sep 07, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The belt on my Dyson DC14 will not turn. How much will you charge to change the belt.


Hi there,

Sorry to hear you're experiencing a problem with your Dyson. If your DC14 doesn't have a Brush Control option, you should be able to replace the belt yourself - you can find out how to do this here:

http://www.dyson.co.uk/support/help.asp?article=635&product=DC14-SY-STD

If your DC14 has a Brush Control, try checking for and removing anything blocking the brush bar. You can find out how to do this here:

http://www.dyson.co.uk/support/help.asp?article=668&product=DC14-ANIMAL

If you require further assistance, please get in touch with us free, on 08002980298, or 1866MYDYSON (US), so we can run through some checks over the phone.

Kind regards,

Jack
Dyson Customer Service

Feb 26, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Hello. i only have one arm and am trying to figure out why my beater bar wont turn on my dyson dc14. the belt smells a little too. thanx, trixie


Sounds like the beater bar is frozen in place. This sometimes happens when the ends of the bar become stuck in the holders. The solution is to remove the beater bar and clean the small holders on each end removing any debris that has built up. Spray with a little WD40 and then manually rotate the beater brush around the holders until it is free, then replace. Be sure the belt is installed properly.

Sep 09, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Brush not turning


The belt doesn't have to be broken to be non-functioning. If the belt is intact but stretched it won't turn the brush. You can get belts here:

Dyson DC14 Belts

Feb 14, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Animal DC14 brush will not rotate. Removed


If this model takes a clutch then it is stripped and needs to be replaced.

Apr 11, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

The brush bar on my Dyson DC17 stopped turning.


If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.

Mar 31, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

Beater bar belt needs replacedon a dyson DC14 animal


Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.
Its in the instruction book

Mar 08, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

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