Question about Kenmore 62702 Microwave Oven

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Kenmore microwave hood combo 721.80039 works but it will not cook

All functions seem to be working as normal

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: Kenmore Microwave Hood Combination: over the stove Model #721.80602500

Disclaimer: I'm a DIYer, not a technician.

Our GE over-the-range microwave stopped producing heat yesterday while warming part of the T-giving feast. Everything else (fan, control panel, light) works fine.

After disassembly and testing last night, I discovered a defective "secondary door switch." Your Kenmore uses a similar switch (~$19 on-line), and that might be the problem. But it also could be other things, such as a bad thermal cut-out.

If you know anyone who's handy with a multimeter, most of the basic diagnostics seem to be pretty straightforward.

Posted on Nov 23, 2007

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MicrowaveSvc
  • 9047 Answers

SOURCE: KENMORE MICROWAVE (HOUSEHOLD) LOCKED

It sounds like you press STOP two or three times to lock it. Maybe that (or another key) will unlock it.

The lock / unlock procedure will be covered in your owner's manual.

Or you can try a hard reset - unplug it from the wall for one minute, then plug it back in and try again.

If you don't have your manual, you can get one here. (Enter your model number without any spaces)

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 01, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Kenmore Galaxy Microwave Hood Combo Model 72180002400

Do the inside light and turntable come on when you try to cook?

Is it making any unusual noise or is it louder or quieter than normal?

Do you have the model number?

Posted on Aug 02, 2008

  • 1 Answer

SOURCE: kenmore microwave model 721-63252301 - no heat

we are going to try to find a fuse and replace that or just buy a new microwave

thank you

Posted on Jun 06, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: I have a Kenmore Microwave hood combo model number

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week or so.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on May 16, 2010

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Do you have the model number?

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In order to try to set your mind at ease I will have to explain the Basics on how a Microwave Oven Functions.
When a Microwave Oven is set to COOK ...START. It cooks at 100%. There is no lowering of the heat as with a Range ( Cook Top) Control. So in order to do the other things such as DEFROST, WARM, or anything other than 100% COOK. A COOK ON- COOK OFF system was utilized. To DEFROST, the Microve COOKS at 100% for 30% of the TIME, then IDLES for 70% of the TIME. COOK ON 30% of the TIME, COOK OFF 70% of the TIME = DEFROST This is why you can hear the CYCLE. More power is required during the ON CYCLE, thus the lower vibration. The Vibration occurs when the High Voltage Transformer is turned ON ( COOK ON).
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1 Answer

Kenmore Microwave Hood Combination: over the stove Model #721.80602500


Disclaimer: I'm a DIYer, not a technician.

Our GE over-the-range microwave stopped producing heat yesterday while warming part of the T-giving feast. Everything else (fan, control panel, light) works fine.

After disassembly and testing last night, I discovered a defective "secondary door switch." Your Kenmore uses a similar switch (~$19 on-line), and that might be the problem. But it also could be other things, such as a bad thermal cut-out.

If you know anyone who's handy with a multimeter, most of the basic diagnostics seem to be pretty straightforward.

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