Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Freezer cold, fridge warm

Side by side Hotpoint model csx27dr. 13 yrs old. Freezer is working fine, but the fridge is only about 50 degrees. Evap Fan is working fine. No air blockage in the opening between the freezer and fridge. but no air is moving into the fridge side. Snowy ice flakes inside the freezer on the back wall. I think it's my evap coil frozen up. Could be a defrost timer out, or heater is out. How can I troubleshoot this? Where can I find diagrams?

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Hi, You have a self defrosting problem.
Remove the rear inside freezer panel and check continuity on the defrost element and bi-metal switch.The bi-metal has to be tested cold. If there is continuity on both parts, you will need to change the defrost timer.
The most common part that goes bad is the element. I hope this helps you. Please leet me know if I can assist you further.

Vic

Posted on May 28, 2009

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Posted on Jan 02, 2017

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Hello danielscynt,
Welcome to Fixya,

You said, freezer is fine the refrigerator is 50-65 does not get colder than 50.the evaporator fan is working but it seems to be blowing very little air
Have a 1998 Hotpoint Model # CTX16CAZDRAD Serial # ZS738209. The refrigerator is not cooling. Temp is at 66 degrees with setting at 5. The Freezer is working, but it seems to be running all the time. Please help!

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The Freezer is working, but it seems to be running all the time, you said!.
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Also your fridge is 10 years old!
Did you ever remove the plastic grille at the bottom of the fridge along the front, and GENTLY run a refrigerator brush along the black metal tubes running back and forth under the fridge?
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If the tubes are found to be covered or submerged in dust sometimes I have found them one to two inches thick in dust, and sometimes they are even not visible until you clean the dust out.
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if these are not the answer, then you may need a hands on diagnoses!
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Let me know how it goes!!!!!!!!

Thank You for asking my advice!
Huuum
Please remember to leave a rating for me!

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