Question about Tomtom ONE GPS Receiver

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Tomtom One XL Frozen

I plugged in our gps after buying speed camera alerts tonight and was told that the latest application update was available(10MB's) so I told the computer  to download. All was OK before this. The download never proceeded because it said we didn't have enough space. I was boggled as its the first thing I have downloaded in the 3 or so weeks we have owned this pest of a thing. Since it told me that tho, the gps unit has frozen. I can't get to anything. I can only turn it off by the reset button and when I turn it back on it only goes to the just wait screen and then only the word just wait disappears. When I touch the screen to try to get to the preferences...NOTHING! I tell ya, we are ready to chuck it. This is one of many annoyances we have had. I mean, we put in a trip we are going on soon but now can't get rid of that trip. It is so frustrating. You gotta be a scientist to work it. I thought it had a 1gig memory card. I read also it has an internal memory so surely that application should have gone ahead with no prob. I went into the voices a few minutes ago and took all voices off that weren't English but that didn't free up much space. What can we do?

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6 Suggested Answers

SOURCE: Speed Cameras

You may have not written the entire program to the SD card. If you saved the program prior to the upgrade, start tomtom home program and reinstall the program. then upgrade again. The tomtom home program is not as user friendly as you would hope. Also turn the unit off, take out the card and then reinsert and turn the unit on again.

Posted on May 17, 2007

  • 43 Answers

SOURCE: TomTom One Europe

What is happening is your map updates are being copied onto your memory card without overwriting the old maps hence you are running out of memory.

In the tomtom home browser you should be able to delete your old map before installing the new one. Make sure you have a back up of the map card before you try this though so you can reinstall if something goes wrong.

Also have you replaced the voice prompts on your tomtom? The voice files take up a lot of memory so if you have put new ones one without removing the old ones you will be wasting memory.

There is one window in TThome that lists eveything installed on yuor card so have a good look at this and see what you can get rid of.

Posted on Nov 29, 2007

SOURCE: GPS Won't Turn On

My 510 was doing the exact same thing.
I called customer support and they helped me get it working again.
866-486-6866 is the number but here is what they had me do.
I had to push down the reset button for 15 seconds (the reset is in a small cut out near where you plug in the charger on the will need to use a pin and you will feel the pin push in the button if you have it in the right spot.)
Then release the reset and hold down the power button for 10-15 seconds. the screen should come right back on.
If you need more help I suggest calling the 866# they are very helpful.

Posted on Mar 13, 2008

  • 1 Answer

SOURCE: Upload latest western europe map v7.20 to TOMTOM 700 not possible

I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.

Posted on Mar 19, 2009

  • 515 Answers

SOURCE: Download maps to SD but TomTom won't read them

The OneXL can't read form internal memory and SD card at the same time.. much like a floppy disk on a computer. If it shall boot from SD card, it need the software installed as well...

Posted on May 27, 2009

  • 4090 Answers

SOURCE: TomTom ONE GPS receiver waiting for a valid GPS signal forever...

well the reset button is behind the front face cover. However I doubt this will do much for you.

Reasons for not connection.
1) Battery is too low and needs full recharge via AC adapter
2) Poor position or being overshadowed by buildings or other electronic devices

3) Dead SIIRF chip caused by starting motor with the GPS plugged to DC power. Might work a 100 times without problem 101 kills it. The whole mother board needs to be changed. Cost often exceeds value.
No device should be connected when staring engine. Even a fused DC adaptor somketimes does not blow the fuse when spiked and will allow enough spike to pass to kill this delicate echip. Even mobile phones will suffer this problem pooof! gone within 10 seconds!

The eraticness may be a faulty charged batterty but I doubt it.

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Posted on Oct 09, 2009

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3 Answers

Read the full version of the user manual

One XL? One moment Il get it for you.

Aug 10, 2008 | Tomtom One XL GPS Receiver

2 Answers

Sorry wrong Question.......I'm really frustrated right now. I have a TOMtom XL 30 Series that will now show nothing but a Big Red X when I plug it into my Truck.....HELP !!!!!

It is quite common tomtom bug.
Do: 1. backup restore or 2. copy all original SD files to your new formated SD card. Restart TomTom and see if it works.

Sep 28, 2011 | Tomtom One XL GPS Receiver

1 Answer


Here is my information again here to help you, if you did not get it in other post you made. Thanks Mike.

Hello Here is some more information for you to follow to guide you step my step. Device displays a white or red cross
If your navigation device displays a cross after you switch it on, it means that the TomTom application is not installed correctly.
Note: It is normal for the navigation device to show a cross while it is connected to the computer.

The solution depends on which TomTom software is used for updating. Check which software your navigation device uses for getting updates.
Devices using MyTomTom for updates
For navigation devices that use MyTomTom, reset your device.
Devices using TomTom HOME for updates
For navigation devices that use TomTom HOME, you can solve this problem by installing the latest application on your navigation device.Here is also a link that will help you more. This will answer all your questions Mike

Sep 28, 2011 | Tomtom One XL GPS Receiver

1 Answer

I purchased a XL340-S TOMTOM GPS he just started

1/3 way down page. TomTom XL 340/335 Series icon_upgrades.gif Updates and applications manual.gif Manuals You can now conveniently download and install the latest content and application updates via:

Feb 16, 2010 | GPS Devices

1 Answer

Need to find application for TomTom Eclipes AVN2210p and download

try these steps:

make sure you are logged in to home program

go to sure you set the HOME program to the default settings

close HOME rename the TomTom file in 'My Doucuments; to TomTom2, then reopen HOME again, log in, and click on update my device again

Jul 30, 2009 | Tomtom XL 330 Car GPS Receiver

1 Answer


Try to press and hold the power botton for 10 sec and then power on it again if still not work try the hard reset press the reset button for 15 sec and if there is a latest firmware update download it.

Jun 09, 2009 | Tomtom XL 330 Car GPS Receiver

2 Answers

Trying n to up date my tomtom for more maps in the usa

This is from
Hope this helps looks like you haveto pay for map updates after 30 days, but I am not positive.

Application updates
We recommend always having the latest version of the TomTom application installed on your navigation device. This ensures you can use the latest features and improvements available for your device.

To check if a new version is available, connect your device to TomTom HOME and then click Update my device. For more details see
Latest Map Guarantee
Get one free map update if a new map version is released within 30 days of buying a new device.
Start driving with the latest map - guaranteed!
See What is the latest map guarantee.
Map Share™
Get daily map changes from the TomTom community.
In between map releases, you can make corrections to your map – such as road closures, and points of interest – through Map Share™ technology.
See What is TomTom Map Share.
Map Update Service™
TomTom regularly releases brand new maps that incorporate the latest changes to the road network.
With our Map Update Service you get every new release of your map over a 12-month period, from the equivalent of just €9.95 per quarter. That’s four new maps a year.
See the TomTom Map Update Service.
Single map
If you only want to update your map once you can buy a single map.
Buy a single map.

May 12, 2009 | Tomtom Go Plus GPS Receiver

1 Answer

My tomtom receiver is frozen on the start screen.

Connect your TomTom to the USB cable then turn on your TomTom in that order. Go to "My Computer" and open the drive that is your TomTom. Copy and paste your map folder to the desktop. Delete everything on your TomTom (don't format). After deleting everything on your TomTom. Open TomTom Home. TomTom Home will tell you, you need an application for your TomTom. Let TomTom Home load the application. You will probably have to do this at least 2 times to get the latest application for your device. After TomTom Home has loaded the latest application for your device closer TomTom Home and copy and paste your map back onto your TomTom. You should be ready to go after doing this. Make sure you do not skip a step when doing this.

Dec 27, 2008 | Tomtom ONE 130 GPS Receiver

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