Question about Back to Basics Smoothie Elite Work Top Blender

1 Answer

Stuck! On the bottom on the jug, the rubber rotators is stuck, so the blades will not spin, the plastic rotators on the base spins fine but when I put the jug on the base it makes a screeching sound. It is like the rubber rotator on the bottom of the jug is too tight and will not spin, please help me with this problem, thanks! -jake

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers
Re: Stuck!

The replacement parts are here:

-Tha Mp3 Doctor

Posted on Mar 25, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Making a high pitched noise while blending; is motor breaking down?

there are some Breville Blender troubleshooting tips here . Tied in with that, a high pitched noise could come in from a few directions:

Some blenders will use reduction gears to get more torque and power out of a high RPM, lower power motor. If this is the case, the whine could be from the motor, though if you hadn't noticed before, that would not be reassuring.

Per the troubleshooting, check that the blade is firmly attached, and that the coupling from jug to base is firm. If there are gaps or loos spots, there can be buzzing or whining between sort-of-spinning parts and shafts or bolt threads.

Check the motor base for dried spilled-on margarita mix or marinara sauce or what have you. they try to seal this pretty tight in a blender, but it has to spin, so food spills can get in the gap and cause friction and resistance, which can in turn cause whining noises from parts not expecting the load. If you do any cleaning or poking there, make sure you unplug the blender first. Shocks are not fun.

likewise, make sure that blade rotates easily from turning the coupling on the outside of the jug. If not, the bearing may be siezed or contaminated. That you'd likely want to fix by replacement.

Hope this helps!

Nov 19, 2015 | Breville Blenders

1 Answer

Why doesn't blade spin?

Either the coupling from the motor with the fingers on it is not really attached to the motor shaft or the drive on the blade that engages with it is not attached to the blade shaft. One other thing is that on some models if the rubber jar seal between the beaker and the blade carrier is in the wrong place it can raise the blade drive to not engaging properly with the motor coupling. The gasket goes between the jar and the blade carrier, not under the blade carrier.

Sep 04, 2015 | KitchenAid KSB3 Classic Work Top Blender

2 Answers

The black weel on top of the blender base that propel the blade in the bottom of the jug must be preplaced , where can I found one in south Africa?

Henzee, the part you are looking for is called the KitchenAid blender drive coupling. It is the little black rubber piece ontop of the motor base that looks like a crown with six teeth on top. The motor spins this piece which them spins the blades. It is a very common replacement part for the KSB5 blenders made by KitchenAid.

The part number you are looking for is 9704230, i am not aware of any places in Africa that sell the part but you can probably find someone in the USA that can ship it to Africa.

Here is a link to the video we have on changing the part out:

May 29, 2015 | KitchenAid KSB5 Professional Stainless...

1 Answer

I have been given a Kenwood BL300 blender. After using it to make breadcrumbs, I undid it somehow and now I can't get it back together. Can't remember if the blade goes straight into the base or the jug,...

You need to unfasten the white base from the clear jug, then the rotating blade will sit inside the white base, with the blade facing upwards. The white rubber flange goes in next. Then screw the assembled base back into the clear jug. The jug should then fit on to the stand.

Dec 08, 2010 | Kenwood BL300 SingleSpeed Blender

2 Answers

Motor base is working and container jar base turns by hand but won't work together to spin blades

Just fixed my blender. Motor was working fine, but the bladea wouldn't turn. I removed the blade piece from the base and tried moving the blades by hand and they wouldn't turn. So, I lubricated the blade at the location where it's supposed to rotate. I kept trying to move the blades by hand and gradually they started to loosen up. All fixed!!! I guess they get stuck after a few years of use.

Aug 13, 2010 | Back to Basics Smoothie Elite Work Top...

1 Answer

Broken glass jug on kitchenaid blender model 5ksb2aer4

Look at the underside of the blade shaft. The metal wing nut on the end of the shaft secures the blade assembly to cream coloured plastic blade base. The wing nut also transmits the drive from the rubber coupling on your blender to the blade shaft. The wing nut has a LEFT HAND thread.
The left hand thread ensures the blade assembly does not unscrew during normal blender use.

Firstly disassemble the blender blade assembly. Place a folded tea towel over the blades and hold the blades firmly. If you do not use a tea towel you may cut yourself.

Grip the wing nut with your other hand and unscrew it CLOCKWISE.
Remove the wing nut. You can now remove the blade from the plastic base.

Put the blade assembly in the new jug and offer up the plastic base from under the jug so that the blade shaft protudes enough for you to install the wing nut.

Screw the wing nut ANTI-CLOCKWISE to secure the blades to the plastic base.

Do not over tighten the wing nut; you may have to replace your jug again at some point.

Jun 06, 2009 | KitchenAid KHB300 Handheld Blender

1 Answer

Kitchen Aid Blender - blade not rotating

You will definitely need to change the clutch blade i.e. the black rubber rotating bit. Chaging it on the base unit may be difficult, I would check with your local Kitcheaid repairer for spare parts and repair advice.

Also check the clutch blade on the jug itself.

Apr 01, 2009 | KitchenAid Blenders

1 Answer

Back to Basic Smoothie Freeze Bades don't rotate

check to see if you can move the blades by rotating the shaft on the bottom of the goblet, sounds like you need a new blade assembly.

you can order the part from their website:

Jun 02, 2008 | Back to Basics 600 Smoothie Plus Work Top...

1 Answer

Blade not spinning

My Vitamix 3600 plus has same problem. Result of detachment of rubber coupling between lower splined socket from blade shaft. This is a tough rubber molding that takes tremendous punishment through years of smoothies. Mine showed some rust on the bottom of the blade shaft, where it parted. I tried gluing back together with super glue and tried to eyeball it. Of course it was off by a few degrees. When I reassembled and turned it on, what a racket of vibration! But it held. Amazing. Obviously not good to go though. So I took assembly all apart and redid it, chucking the shaft and the lower nut in the lathe. This time, all true on axis. Glue held for about a week. Right now I am regluing, this time with epoxy. We'll see how it holds up. And meanwhilst, I'm researching replacement parts! I'm not too optimistic about the epoxy.

May 28, 2008 | Vitamix 36000 Work Top Blender

2 Answers

Cuisinart CBT-500 blender won't work

(0) unplug unit (1) Remove the bottom 4 screws, cover plate and motor shield ( 2) unhook the white motor wire from its binding clip ( 3) locate the plastic sleeve with the fuseable link (4) cut the sleeve and test for continuity between points on either side of link with ohmmeter (5) if no continuity, clip out fuseable link and and solder the white wire back together (6) cover with tape (7) rebind to other wires (8) replace bottom and check. This worked for me.

Apr 13, 2008 | Cuisinart CBT-500 SmartPower Premier Work...

Not finding what you are looking for?
Back to Basics Smoothie Elite Work Top Blender Logo

Related Topics:

860 people viewed this question

Ask a Question

Usually answered in minutes!

Top Back to Basics Blenders Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Cindy Wells

Level 3 Expert

4721 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Back to Basics Blender Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides