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Water softner dirty water

I have a ''Kinetico'' water softener, model 60 (about 19 years old). I am on well water. The well water outside in the the yard faucet and the hot water in the house are crystal clear. The cold water in the house started to turn browish. Any suggestions what the problem is and how to fix it?



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  • jimmorg May 28, 2009

    My system consists of two cylinders (twin filter tanks which are sealed and contain resin beads) and a salt drum (brine tank). The water comes in from the well into the salt drum where it gets processed, then it goes into one of the cylinders where it gets filtered. The clean water comes into the house and the brine gets discarded. The two cylinders are connected with each other with double pipes and the salt drum is connected to the filter valve, which sets on top of one of the cylinders, timer, with a hose.

    I hope this gives you abetter description.


  • Samuel Charles Spriggs May 11, 2010

    That's not a simple system to diagnose. Sounds like iron in the water softening system. It's settling out in the hot water tank which is why hot water is not brown.

    One data point would be to shut down the backwash system for a day or two and see if the water clears up.

    Have you been doing the maintenance on the system yourself?

  • jimmorg May 11, 2010

    I haven't fixed it yet.

    I thought that I asked for a free advice. Isn't that available?


  • Samuel Charles Spriggs May 11, 2010

    Do you have a sediment filter? If so, when was it last replaced?



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You might also want to check into the piping in your house is it gavinized, cpvc or copper, this could also make a diffrence, you could also be pulling mud from the bottom of your well, the anoid rod in the water heater will keep you from seeing this in the hot side lines,suggest to have a test done on the water take a jar with a lid and take it to your local plumbing supply house and see if they can't have it tested then you will have all your answers, the test i'm in md. it cost us aprox 40.00 to have the complete water test,

Posted on May 30, 2009


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