Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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PC will not detect my zune.

Hi, my 30g zune I just bought will not connect to my fully up to date Windows XP sp2.  I install the software then connect the zune via the supplied usb sync cable.  Windows displays the found new hardware pop up, the zune pop up, then your new hardware is installed and ready to use pop up.  Then the usb connected icon that sits on bottom right of the task bar goes away and windows starts making the default sound for connecting and unconnecting a usb device over and over and over...  I took the zune back and exchanged it for a new one.  Just got home and...samething.  Some people on the web say there software prompts them to connect there zune sometime during the install.  My software installs and does not prompt me.  Which I have deleted and reinstalled with the same result...  Can you help me please? I HAVE A 8G BLUE ZUNE AND WHEN I CONNENCT IT WITHT THE USB CORD IN THE PORT IT SAYS. USB NOT RECONIZED AND I CANT PUT ANY MORE MUSIC OR VIDEOS ON MY ZUNE AND IT MAKES ME VER ANGRY. CAN U PLZZ HELP.ME I HAVE EVEN TRIED TO DOWNLOAD THE SOFTWARE AND ITS UP 2 DATE.HELP PLZZ U CAN REACH ME AT SIR.DOOM194@YAHOO.COM OR MY MYSPACE URL IS MYSPACE.COM/JOGGER_NOT

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  • 702 Answers

Hera re some ideas: http://www.devicedriverfinder.com/blog/device-errors/how-to-fix-zune-device-errors

Hope it helps solve your problem in case it still exists.

Jules

Posted on Jun 30, 2009

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Posted on Jan 02, 2017

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My zune 30g has been locked for over 1 year now and i do not know how to have it unlocked. In addition posting it to you isnt that easy as Iive in the Caribbean (Trinidad to be exact). I will appreciate...



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Mar 19, 2011 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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It's connected to my pc but nothing is happening


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Zune software won't recognize Zune when plugged in


Go to Device Manager by right-clicking on My Computer > Properties. Depending on what version of Windows you are using you will see Device Manager somewhere (might have to switch tabs).

With your Zune plugged in, you should see it under Portable Devices or Disk Drives or something similar (look under anything that could describe the Zune).

Next there are a few things you can try:

1) If the Zune is not installed (has a yellow ! next to it), right click and update driver, then tell it you want to specify where to look, and look in Program Files\Zune\Drivers\Zune\ . The file Zune.inf should be in there, that's the Zune driver.

2) If the Zune is installed, right click and select uninstall, then reinstall the driver I specified in step 1.

That should work, if it doesn't right click on the Zune in Device Manager, go to Properties and tell us if there are any error codes or if it says the device is working properly.

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i had the same problem at first with my 3rd generation zune. first you have to open up the zune software folder then right click the short cut and click run as administrator then it will detect the device and everything will work. good luck

Mar 19, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

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If your trying to install it over the current installation then select Format at the installation screen of XP setup. In order to do that you would have to boot from the disc, that way you don't have to load windows. Also when you have completed and installed XP, try to locate some software to detect what drivers you need. I use driver detective and it worked fine for me, or alternately send me a message and ill run you through how to check the motherboard for the version manually.

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Hi I can help you this is how. BUY A 4G ZUNE!!!!! cause your 30g zune is broken or something, or reset everything and instal it again

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Windows service pack 2 messed up my direct 3d


try checking for more updates for windows and also on the site for your zune to see if there are any known conflicts.

Feb 18, 2008 | Computers & Internet

6 Answers

Zune charging problems, hardware problems


I had a 30g w/same problem. I installed the Zune software from CD. Plugged the Zune into my USB jack and waited hrs for the full screen battery icon to go away. It never did. Here is what I did to fix it. I left the Zune disconnected until its battery drained and the lcd went dark. In this state, pressing the play/pause button, caused the full screen battery icon to appear briefly before the lcd went dark again. With the Zune disconnected from my xp pc, I ran Windows Update in express mode. I have Windows system restore and auto-update turned off and rarely update my pc, so I also took the opportunity to take a manual system check-point (so I could restore from the check-point if an update trashed my pc). I took and installed all the latest Windows updates. When it was done, I had all the latest security updates and IE 7. At this point I went to http://www.zune.net/en-us/products/zunesoftware/download.htm and downloaded the latest Zune software. I installed the Zune software update. I ran the new Zune software on my PC and found the device tab. NOW I connected the Zune to a USB port on the back of my PC. The full screen battery icon appeared on the Zune but nothing appeared in the Zune software. I left it this way for a few minutes. It occurred to me that I might get more power through the USB port if I turned off my other external USB devices, which I did. Within a few minutes, the Zune FINALLY came to life and a Zune splash screen appeared on the device. The device booted and was FINALLY recognized by the Zune software on my PC. Shortly after that I noticed that it already started synchronizing with my PC music collection. I figured it would charge up and download my entire collection (20gig) so I grabbed some sleep for a few hours. When I returned, the PC was asleep too. Unfortunately, the Zune was not charged and had stopped sync'ing. Not to be discouraged, I woke up the PC, exited the Zune software and left the device charging for an hour or so. When I returned, the device was about 80% charged. I quickly disconnected and played my first music video on the device!!!! I reconnected (the Zune software auto-launched) and left it sync'ing and charging for a while longer. When it was 100% charged, I disconnected and have been using it for a few hours. It was a long painfull road to get this thing setup, but it was WELL WORTH IT! I am already a huge fan of this device. In fact, I'm considering passing this one on to my wife so I can get the 80gig. Hang in there, it's worth it!!!!

PS: one sidebar -- I have noticed that the pc software will only sync about 800 songs in a session. I have simply been restarting the sync to get the next session going. At this point, I am fully synchronized and have 4.5 gig free.

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34 Answers

PC will not detect my zune.


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To fix it, I went to add/remove programs, and then removed the libusb program, that fixed it instantly! Good luck!

Dec 04, 2007 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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