Question about HP LaserJet 3380 All-In-One Printer

1 Answer

Set up scanner to notebook

Please advise the process to set up the scanner part of HP laser jet 3380 all in one printer-scanner-fax to the notebook.

 

 

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  • Anonymous Dec 15, 2007

    I can not get the scanner to work on my lap top.

  • tomlee8 Mar 25, 2008


    We upgraded the way HP suggests from 10.4 to 10.5 not archiving and installing.
    Their docs say I should of been OK
    Would like to scan and change the phone #s through the computer. I new 10.5 is a problem with complete drivers. Most will print to these multifunction ones.

    Any help would be appreciated.

  • Rick4money Apr 19, 2008

    The scanner doesn't work and I keep getting a "trayapp" error message. HELP!

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1 Answer

If you are a MAC user You need to use the cd that came with the printer for mac and then it will work, otherwise it will only print, and the scanner won't work.

Posted on Mar 11, 2008

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Be sure to install the drivers on your computer for your printer. Also, remove the paper, and re-seat it to confirm is it properly installed in the printer. Make sure there aren't any paper jams.

If these solutions do not work for you, please feel free to search HP.com support site for more information about your product.

Driver re-Installation Proceedure:

1) Unplug any connection to your computer from this device (usb wire, scsi, cat-5 cable)
2) uninstalling the drivers from the hardware menu
3) reboot your PC
4) confirm the printer is no longer installed on your PC by going to the printers section of your control panel.
5) Follow the installation proceedure ducumented for your printer.
6) restart your PC if requested, if not go to step 7
7) test that you can print to your printer.

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Scanner Directions


Scanner utility is pretty much come with the software. You can input the paper like you input for fax, either on the top scanner or the scanner itself and then just press scan on your printer. It will automatically scan to your computer. Please make sure your computer is connected to the printer.

Thanks

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