Question about Acer Aspire One Netbook 8.9" Notebook

2 Answers

I am completely unable to convert my trial version of MIcrosoft Word. I put in the product key and then it configures the program. Next I am told to close Microsoft word and then re-open it. There are supposed to be instructions at that point, but I get the same messsage that the trial has expired and I have to start all over again. Microsoft tech support has given up on it and says it is a problem with the netbook. At this point the computer is useless to me without microsoft word.

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  • JDTec
    JDTec May 11, 2010

    did you pay for the full version? Then Microsoft should give you a download link for MS Office.





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  • 79 Answers

Note: This solution is a complete steal from another MS Office support forum, but I'll take credit for it anyway:

With all Office apps closed Use Start=>Search and locate the file opa12.dat and recycle it, then restart the PC, start one of the
Office 2007 trial edition apps and see if you can activate it.
Note: You may need to use an exhaustive search, including hidden files, etc.
===============
If you can't locate the file thru the use of Start=>Search:
1. Click Start, click Run, type %AllUsersprofile%\Application
Data\Microsoft\Office\Data, and then click OK.
2. Locate the Opa12.dat file in the Data folder.
3. Right-click the Opa12.dat file, and then click Delete.

Important Do not delete the Opa12.bak file.
4. Close the folder.
5. Start a 2007 Office program to start the 2007 Office Activation Wizard.

Note When you uninstall the 2007 Office product, the license file is not removed. Additionally, the license file is not overwritten when you reinstall the 2007 Office product. By deleting the Opa12.dat file, you force the license file to be recreated.
(info found in the MS Knowledgebase)

After that start Word or other Office app and the activation wizard is prompted and you should be able to activate.

(Found here: http://forums.techarena.in/ms-office-support/671246.htm)

Posted on May 27, 2009

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  • 145 Answers

Just uninstall it, and delete "ALL" file or anything related to microsoft office, and then restart - reinstall, u can try to activate again

Posted on May 27, 2009

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