Question about GE PSS25NGM Side by Side Refrigerator

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Not cooling freezer or fridge, not making ice. fan is running

Fridge and freezer not cooling,fan is running.

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  • GE Master
  • 43,501 Answers

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

tryr67

Posted on Sep 30, 2010

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

SOURCE: Freezer and Fridge side not cooling

check the condenser is not blocked with fluff, it is situated iether behind the lower front trim panel or in the back near the compressor depending on the exact model also ckeck the fan near the compressor in running freeley.

Posted on Sep 01, 2007

  • 42 Answers

SOURCE: not cooling

If you still have this problem I would like for you to check to see if the fan below the refrigerator is blowing. This fan is called the condenser fan and is located beside the compressor in bottom rear under the refrigerator. If it is not running It may have a piece of paper or mouse or something lodged in the blade or it may just have bad motor bearings. If you use an exterior fan to blow air under the refrigerator it will cool again till you can replace the bad condenser fan motor.
supertechks

Posted on Nov 22, 2007

abhishek33
  • 1239 Answers

SOURCE: After cleaning coils and in back of fridge, it appears that the defrost keeps cycling every 5 minutes

hi
Step 1:
 If the compressor runs all the time, turn the control knob to the OFF position. If the compressor still runs, unplug the unit, then pull off the control knob and remove the screws holding the thermostat in place. Pull out the thermostat and remove either the red or the blue wire from its terminal. Plug in the unit. If the compressor doesn't run, the thermostat is faulty. Replace it with a new thermostat.

Step 2: 
If the compressor runs after the wire is removed from its terminal, there is probably a short circuit somewhere in the unit's wiring. In this case, don't try to fix the problem yourself; call a professional service person.

Step 3: 
If the refrigerator or freezer runs but the box doesn't cool, unplug the unit and remove the thermostat with a screwdriver. Disconnect both wires from the thermostat. Tape the ends of the wires together with electrical tape, and plug in the appliance. If the refrigerator starts and runs normally, the thermostat is faulty. Replace it with a new one of the same type. Connect the new thermostat the same way the old one was connected.

Step 4: 
If the freezer compartment is normal but the refrigerator box doesn't cool, set the dials that control both compartments to mid-range. Remove these knobs (they're usually friction-fit). Then unscrew the temperature control housing; you'll see an air duct near the control. Replace the knob on the freezer thermostat and turn the control to the OFF position. Open the refrigerator door and look closely at the air duct. If this duct doesn't open wider in about ten minutes, the control is faulty. Replace the control with a new one of the same type. Connect the new control the same way the old one was connected.

Posted on Oct 10, 2008

  • 44 Answers

SOURCE: modelFRS20WNF side/side frig/frez fridge side not cooling

Is the fan motor in the freezer running?

Posted on May 28, 2009

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Whirpool wgi fridge freezer, fridge not cooling?


Most frideges get all their cooling from the freezer. There will be a fan and duct in the back of the freezer that pushes cold air down into the fridge. If the duct is blocked with ice or the fan motor has quit. Your freezer will work fine but the fridge will barely cool at all. Check that the fan runs when the compressor is running, ( turn both temp knobs to the highest cooling and leave door open until comp. comes on). If the fan runs your duct is plugged. If not you need a new " Freezer Fan Motor". Most are simple to replace and cost around $100.00.

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The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.


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The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

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take a look at your evaporator fan motor in the freezer to make sure it is running and not built up with ice around it. this fan motor pushes the cold air from the freezer into the fridge to cool the fridge. you say the freezer is "cooling" , is it freezing??

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The refrigerator is not cold only cool. the freezer door got accidentally left ajar and got ice build-up on the food. Ever since that the refrigerator portion is only slightly cool not cold. I moved the...


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. The ice may have also stopped up this opening blocking the air flow.Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

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Check to make sure that the fan in the freezer is running whenever the compressor turns on to cool the unit down. If the fan's not going, warmer moist air from the fridge will make the air duct frost up. The fan needs to be running to blow the cold air into the fridge section.

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1 Answer

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Check the back wall of the freezer for ice buildup.
If yes, a defrost parts problem.
Check the freezer fan. Is it running?
If no, replace the freezer fan.
Check the condenser fan at the compressor. Is it running?
If no, is compressor hot?
If compressor is hot replace condenser fan motor.
If compressor is not hot.
Replace the compressor start relay.

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Ok there is a drain pan under the evap. coil under the fan that may be clogged and full of ice there is a 3/4" hole the water drains out of that needs cleared if there is a puddle of ice over it , the ice will also effect the airflow traveling down the duct to the fresh food section of the unit.
If there is no ice puddle at the bottom of the refrigerator then make sure the unit is cooling well by making sure it has been running for 10 min. or so and checking the coil in the freezer , it should have a small layer of frost on it showing its getting cold the whole way through it. Let me know how this works.

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