Wrong disc? whenever i put in a DVD the machine makes a weird noise and says "wrong disc," no matter which DVD. someone said to clean the DVD player, how do i do that? whenever i put dvd in my V-ZON dvd player it says wrong disc everytime. how can i fix that?

Leave dvd player on for a lengthy time to dry up condensation, may take a few weeks?

First thing to do is clean the lens with a good quailty DVD lens cleaner, it that doesn't work you have a fault, in either the lens or the electronics.

toooldie have you ever dropped your dvd player have you checked that your cd/dvds are clean if thif doesnt work go to a electronics centre they may be able to check it out for you i hope this helps

Hello marciafoxmar,

If you know for a fact that the discs you are putting in, then there is obviously something wrong with the DVD player. When you put a DVD in your player, can you hear it spinning the disc at all? If your DVD is not even spinning the disk, I'm afraid your DVD player might be toast. If it does spin your discs, try a lens cleaning disc (available at pretty much any home electronics store or large chain store that sells home electronics). If that does not help, let us know and also let us know if you would be comfortable opening your DVD player.

try cleaning the lens with a lens cleaner cd, if this doesn't work the lens itself is scratched or faulty and you will need to buy another dvd player

Use a Lens Cleaning Utility to cleanse the Lens of your Player. Lens Cleaners are available with all vendors of Computer.

My friend suggested I clean the dvd optical reader lens inside the player with a fine brush (like a camera brush with a blower bulb). This seemed to help immensely. I'm not certain if this is just a temporary fix, but it seems to be ok so far.

It's got to be the CD or did you do a glitch in the game

for god sake, i want to talk to customer support... you guys don't even have a 1-800 number posted....disgusting.....I am very upset with your cheap product...i guess i won't be buying protron dvd players from now on.....Whenever I put a dvd, it keeps on saying wrond disc and makes a wierd sound....please solve my problem and also give me your customer support phone number

Nicky Patel

that noise sounds like the focus is trying to see the disc as it has to focus to see or register there's a disc. Maybe the turntable slipped down a little or there's dirt or film on the lens. Good luck