Question about Panasonic PT-47WX53 47" Rear Projection HDTV
Have to adjust brightness to low to hide most of them, and the green is in picture in people faces and other places around the top and bottom, by lowering the brightness picture and sharpness helps, but its very dim overall looking at TV
Posted by Anonymous on
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Posted on Jan 02, 2017
You really need to be persistent. I went on the Panasonic customer support webseite and started a web exchange. The first two attempts ended with "call your local authorized service tech" , etc. The third time, I described the prolem again and asked if the authorized tech would have the tool to fix the eprom if that was the cause of the problem. They finally gave me a name for their scheduling department and said they would pay for the diagnosis. I was pretty happy about that, but even happier when they said that this was a known problem and they would pay for the repair as well. They scheduled a service call. The techs came and fixed the eprom error with their tool within 1/2 hour. That was about 5 weeks ago, and all looks good so far.
Posted on Nov 20, 2008
if you mean color spots size of a dime or so.
IF it is dust, is good idea asking for and estimate to see if can works.
Posted on Apr 18, 2009
The EEPROM needs to be reprogrammed. You should contact Panasonic customer care as they may fix this at no charge to you.
Posted on Aug 09, 2009
The pink spot and later green spots indicates the screen is at faulty,
The light engine is defective. The part is an entire assembly. It is about $650. You can get this parts from ebay.com or shopjimmy.com.
Hope this help in solving the problem..
Posted on Oct 11, 2010
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