Question about HP Photosmart C5180 All-In-One InkJet Printer
Oftentimes you must do a self cleaning plus realignment with newly installed ink cartridges. Try to locate the manual on performing these tests and it should get you started. Also, look to see if your new package came with a self cleaning kit to clean the heads on the cartridge, but be careful not to damage the parts -which are sensitive. Hope this helps
Posted on May 27, 2009
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Posted on Jan 02, 2017
i had the same problem! I replaced two cartidges at once and one of the lights continued to stay red,The red light stayed on and therefore the printer would not print !!!!!! I decided to fool the printer-----I took the cartridge out and inserted into my chip resetter and then back into the printer--bingo worked like a charm.....I noticed the same type of problem when I changed ink cartidges befor when I was using different types of ink.
I think that the printer doesnot always know that there is still ink in the cartridge that has been removed and then reinserted into the printer again even if its a new one. Using the chip resetter reprograms the cartridge. Make sure the cartridges are not expired. The chip resetter cost about nine dallars--buy one on line. good luck-----Glenn
Posted on Dec 20, 2007
SOURCE: MP150 Error code 4 and 5
Don't use refill cartridges, because it will damage your printer someday. and will cost your parts as brand new. so better use the original ink.
TRY THIS STEPS...
Mp150 Reset Counter
Service mode operation procedures -
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
5 times Orange Destination setting See Destination setting
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection
IF THIS STEPS DOESN'T WORK, YOU NEED TO BRING THE UNIT TO YOUR NEAREST SERVICE CENTER...
Posted on Feb 11, 2008
Follow the steps in this HP document:
copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
Posted on Nov 10, 2008
SOURCE: cannot recognize ink cartridge
I had the same problem. I was using original brand cartridges and it was still not working. Here's how I got it to work. I recommend doing each step and then trying to print a test page to see if it is working.
1. I used a Q-tip with Isopropyl Alcohol and cleaned the gold contacts on both the cartridge and the mating contacts in the printer.
2. Then from the Setup Menu, I found a menu called Tools. From there I ran "Align Print Cartridges".
3. From the same menu I also ran "Clean Print Cartridges"
4. I then ran a few test prints by going into the Setup Menu and then choosing "Print Report" and then selecting "Self-Test Report". It prints grid patterns in black & white as well as magenta, yellow and blue. The black grid pattern had some missing lines until I printed this report a few times.
5. I made a few photocopies and now the printouts no longer have large stripes of missing ink as it did in the earlier steps.
Good luck. Hope this helps.
Posted on Dec 03, 2008
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