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I have an HP Officejet 6110 that keeps telling me I have a paper jam. I've removed and replaced rear door several times. No jam. turned printer off and on. Same thing. Any suggestions? Thank you

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You most likely have some teared paper still inside.

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative solutions if the problem is still not solved.



alternative solutions:
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.


How to perform a mechanical hard reset A mechanical hard reset is performed when the printer is in a condition where its normal printing process is interrupted. Examples include a paper jam, printer carriage stall, or mechanical noise. To perform a mechanical hard reset, follow the steps below:
  1. Turn off the printer by pressing and holding the Power button for one second.
  2. Remove the power cord. Wait for 10 seconds and then reconnect the power cord.
  3. Turn on the printer by pressing the Power button. Wait for the Power light to quit blinking and stay lit.

Try these two resets first


Perform a partial reset


A partial reset returns user settings to factory defaults. On some models, the reset also restores the default language and country/region settings.


1.Disconnect the power cord from the product.
2.Press and hold # and 3 while reconnecting the power cord.
3.When reset displays, release both buttons.
4.Try printing again.




Perform a semi-full reset

A semi-full reset changes the following product settings to default:

*User settings
*Language and country/region settings on some models.
*Fax logs, headers, and speed-dial information


1.Unplug the power cord from the back of the product.
2.On the product control panel, press and hold 6 and the Pound key ( # ) while you plug in the power cord.
3.Try the print job again.


If the problem is not solved follow this page to solve the issue:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00107909




Posted on May 27, 2009

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1 Answer

Printer continuously says there is a paper jam, but no paper jam exists. I have run paper through several times and it still says paper jam. How do i clear this? Kirk


Hi,

Turn off the printer

Remove the Rear Access door
Clean the collers ( upwards ) with lint free cloth.
Close the Door.

Scuffle the papers in tray and place them

Try to make copy or print.

Feb 07, 2011 | HP OfficeJet 6210 All-In-One InkJet...

3 Answers

How can i remove the paper inside the printer


For the paper jam issue turn around the printer and open the back door to pull the paper.
and for the power issue unplug power cord from wall and from the printer side too,plug everything back and ready to work.

Aug 04, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Says Paper Jam But No Paper In It


Hi

Paper jams can be real or false. The unit may report a paper jam when there is not any jammed paper, however, the solution to a real paper jam or a false paper jam is the same. WARNING: Jammed paper must be removed using the rear access door and the power cord must be disconnected or a carriage jam or mechanical damage may occur. Do not remove jammed paper from the front of the unit.
  1. Turn off the HP product and turn it so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 1: Removing the rear access door bd842f6.jpg
  4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
  5. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to buy on this page to order replacement parts.
  6. From the rear access door opening, remove the jammed paper.
  7. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  8. Reinstall the rear access door.
  9. Reconnect the power cord to the unit and turn the unit on. If a carriage stall occurs after clearing the paper jam, resolve the carriage stall.
Preventing paper jams The following information will help prevent paper jams from occurring:
  • When loading paper in to the paper tray, push it in until it meets first resistance. Do not continue pushing the paper in. If the paper is pushed too far in, more than one page is picked and paper jams result. This is the most common cause of paper jams with the HP Officejet 410 series.
  • Never use paper that is wrinkled or damaged in any way.
  • If you are having problems using paper that has already been printed on once, replace it with fresh paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door isn't locked.
  • Every six months - one year, clean the paper feed rollers with a rag slightly dampened with clean water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.
Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

May 04, 2009 | HP Officejet 4110 All-In-One InkJet...

1 Answer

I shipped my HP 6110 from England to Canada. The power adaptor accommodates 220 to 110 voltage, so no problem there.It turned on fine. Now the scanner works, but the print cartridges are stuck in home...


Make sure you actually opened the rear door and reseated it even if there's no visible jam.
Make sure the front panel is correctly installed.
Try resetting the printer by turning it off, unplugging the data and power cables for a few minutes, then plugging it back in and turning it on.
If you've tried this and followed the steps given by HP in a search of your model for "Carriage stall resolution", available here
you may have to have a tech take a look at it...

Apr 20, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

My hp officejet 6210 all in one keeps jamming


Look at the rear of the printer....there might be a large access door with a big knob to turn.

Jan 02, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Paper Jam


try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Sep 21, 2008 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

Printer problem


hi,

have you tries inserting new set of ink cartridge???

try this...

> unplug the power chord.
> remove the rear access door.
> check for any jammed paper. if so remove it.
> clean the rollers using a lint free cloth.
> close the rear access door.
> keep pressing the on button for 20 seconds
> plug the power chord.
> try to copy

if no go

> unplug the power chord while it is turned on
> remove the cartridges
> press and hold the ok and cancel button at the same time.
> while holding them insert the power chord, and wait for few seconds and then release your hands.
> when it asks for the ink cartridge, insert them ad check.

if no go, contact me

thanks and regards
agnel

Mar 17, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Fax Jam


hp tells me to do the following
does this help you ?



Issue While printing, copying, or receiving a fax, a paper jam occurs. If the jammed paper is removed incorrectly, other problems may occur. Clearing paper jams Remove the jammed paper by following the steps below: WARNING: Jammed paper must be removed using the rear access door to avoid mechanical damage. Do not remove jammed paper from the front of the all-in-one.
  1. Turn off the HP product and turn it so the back of the all-in-one faces you.
  2. Disconnect the power cord from the back of the all-in-one. CAUTION: The power cord must be disconnected to allow the paper feed rollers to turn freely and avoid mechanical damage.
  3. Locate and open the rear access door by pressing in on the left side tab to release the catches and then pulling the door toward you. Figure 1: Removing the rear access door c00100775.jpg
  4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  5. From the rear access door opening, remove the jammed paper.
  6. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  7. Reinstall the rear access door.
  8. Reconnect the power cord and turn on the all-in-one.
Preventing paper jams The following information will help prevent paper jams from occurring:
  • Never use paper that is wrinkled or damaged in any way.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with fresh paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door isn't locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with clean water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

richard from chicago

Dec 02, 2007 | HP Officejet 5510 All-In-One Thermal...

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