Question about Office Equipment & Supplies
You most likely have some teared paper still inside.
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
How to perform a mechanical hard reset A mechanical hard reset is performed when the printer is in a condition where its normal printing process is interrupted. Examples include a paper jam, printer carriage stall, or mechanical noise. To perform a mechanical hard reset, follow the steps below:
Try these two resets first
Perform a partial reset
A partial reset returns user settings to factory defaults. On some models, the reset also restores the default language and country/region settings.
1.Disconnect the power cord from the product.
2.Press and hold # and 3 while reconnecting the power cord.
3.When reset displays, release both buttons.
4.Try printing again.
Perform a semi-full reset
A semi-full reset changes the following product settings to default:
*Language and country/region settings on some models.
*Fax logs, headers, and speed-dial information
1.Unplug the power cord from the back of the product.
2.On the product control panel, press and hold 6 and the Pound key ( # ) while you plug in the power cord.
3.Try the print job again.
If the problem is not solved follow this page to solve the issue:
Posted on May 27, 2009
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Posted on Jan 02, 2017
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