Question about Sony MDR-NC11 Consumer Headphones

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Sony MDR-NC11 Left Earbud has no sound

About 3 months after purchasing these headphones, the left earbud started cutting out. If I jiggled the earbud while listening to music, the sound would come in and out. It actually seems that if I pressed the earbud into my ear, the sound would come in. When I released the pressure, the sound disappeared. The condition continued to worsen until now the left earbud does not work at all anymore. I'm sooo disappointed because otherwise I really like these headphones! Everything points to a problem in the earbud - not in the cable. I've looked for a service manual for free online, but can only find it for approx. $15. I *think* I need to disassemble the earbud to find the problem and fix it, but can't figure out how to get the dang thing apart and really need some expert advice. I have some experience with soldering (if necessary) and feel comfortable doing minor repairs. If I damage the headphone beyond repair, I'm okay with that because at the moment they're essentially not usable anyway. Thank you in advance! Brian I have the same exact problem. After about only 1.5 months the left earbud stopped working. I am so sad, I do not know what to do. -nat

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  • Priscilla Stowe Jan 23, 2013

    I;m having the same problem, and its only been about a month. ~Priscilla

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Im on my 3rd pair of earbuds that did this.

Posted on Nov 04, 2014

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They should come apart right where the metal meets the plastic, just below the buds themselves - be careful, one set like that I took apart were actually surface-mounted to the housing, there weren't any leads to repair...

Posted on May 27, 2009

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