Question about LG Prada KE850 Cellular Phone
Please help me. About a month ago I purchased a brand new LG KE850 (Prada) and started using it on T-Mobile USA. It worked very well for three weeks. One day, after taking a picture, it froze. I tried turning it off and back on (and have tried that several times since then) and I always have the same problem: the phone turns on, gets to the first screen, the Prada logo Screen and then freezes there. I tried removing the memory card and re-inserting it, depleting the battery, etc. Nothing has worked. Do you have any ideas how I can reset the phone, or fix it? Are there any places anyone can suggest where I could service this phone? Thank you very much!
Since the phone is almost brand new you will get free repair / service to it if we can't sort it out.
The battery should be removeable in this model? turn on the phone, when its on the prada logo screen frozen, take the battery out, wait for a moment, put it back in and start it up again, do this repeatedly 2 to 5 times intill it turns on properly.
the only reset seems to be in the menu of the phone and we can't get there right now.
depending on where your at, you should get the details on the service from your dealer or you can contact lg directly here http://www.lge.com/us/support/index.jsp
they have warranty service, out of warranty service etc
Posted on May 27, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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