Question about Creative Labs ZEN V Plus MP3 Player

2 Answers

Zen V plus!

My creative zen v plus' screen has turned black but i can still hear music what can i do to make the screen work again

Posted by on

  • 8 more comments 
  • barney76 Nov 18, 2007

    my zen v plus had a black screen but it still plays the music, how can i get the screen to work?

  • max_collins1 Nov 18, 2007

    My creative zen was working fine until one day i just turned it on and boom it was just a black screen but i could still listin to music please help me.

  • Preds7thMan Nov 22, 2007

    I can only see the menus in the dark, and only just barely then.

  • IT guy Nov 23, 2007

    i had the same problem at first it looked like the backlight got burnt (pretty unbelivable. its led.) then the screen turned completely black as if the lcd stopped functioning. i just want to know where u can buy a new 1.5'' screen

  • shannon2k10 Nov 29, 2007

    My screen just keeps gettin darker and darker everyday. the music still plays fine how can i fix the screen?

  • Fullie Dec 02, 2007

    My screen doesnt wurk but i cn still play music!how can i fix this problem??!

  • Anonymous Mar 08, 2008

    the screen went red then it just became black

  • Wilksy Mar 09, 2008

    my creative zen v plus stills plays the music bt the screen is black. any solutions?

  • Anonymous Mar 13, 2008

    Bought mine about a year ago. In the past week and a half the screen is getting darker. Now I can't see.

  • Anonymous Mar 16, 2008

    same here

    apparently it isnt covered by warranty as it is apparently only caused by the owner



2 Answers

Same here

apparently the problem isnt covered by warranty as when i rang up they told me it was my own fault

Posted on Mar 16, 2008


This happened to me too, I think you're out of luck. The LED screen on the Zen V is malfuncional.

Posted on Nov 24, 2007


1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Screen went blank

Aug 04, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v plus broken OLED

honestly mate, i wouldn't even bother.the same thing happened to me, with the multi coloured strips and all, but with the strips i just pressed the scrrn and they didnt show, a week later the screen when black just like yours, but the music was still playing.
But as you said, aslong as it plays music who cares.
i know this isnt really a suggestion on who to wix it, but if it is still in the warrenty i'd take it back to the store you brought it from and get them to replace it(hopefully all the music you had on it is on you computer)
hope that helped

May 17, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen Neon 2 stopped working

leave it until it's all charge get dis charge than charge it from your PC it will works then

Mar 25, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

I have a zen v-plus that always had a black screen i can only listen to it

my zen was dark and i cant see whats in it.. i can only hear songs but the screen was dark.. when i turn it on again same situation dark screen.. pls do help..thanks and more power..

Jan 19, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My creative zen plus

How to reset Zen v +

Dec 09, 2007 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative zen v plus

update to the latest firmware

Oct 28, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

ZEN Nano Plus 512 MB HELP ME!!!!

upgrade the firmware

Oct 21, 2007 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

Black Screen

Screen Doesn’t come on anymore

Oct 14, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs ZEN V Plus MP3 Player Logo

Related Topics:

275 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts


Level 3 Expert

84540 Answers

Brad Brown

Level 3 Expert

18031 Answers

Peter Dragonetti

Level 3 Expert

798 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides