HP Photosmart C6380 All-In-One InkJet Printer Logo
Andy Yee Posted on Jan 14, 2014
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Turn off error 000FBB6

Improper shut down message followed by a slight pause and then a blue screen error 000FBB6 followed again by a blank screen message of "Turn off power, then on again" and when I click the power button to turn it off, it just stays on and goes through the cycle again.

1 Answer

Joseph Hoffmann

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  • Master 1,756 Answers
  • Posted on Jan 14, 2014
Joseph Hoffmann
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Hi, Try this, Unplug the unit for 30 min. and then try it again. all connections. This should set the machine to default.

3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Aug 06, 2009

SOURCE: My Hp c6180 printer has error masage " Improper shut down"

I had the same problem. Try shutting it down by holding the off button and unplugging it for a few seconds from the back of the printer. Wait a couple of minutes and them plug it back in. Make sure you are connect to a wall outlet and not a power strip or surge protector.


If this doesn't work, hold down the #6 key while cord back from the printer.

Hopefully one of these two would work.

If it doesn't you can go to the HP site and start a chat with a tech who will walk you through a solution.

I had the same problem, and got resolved.

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Anonymous

  • 2 Answers
  • Posted on Sep 14, 2009

SOURCE: printer cycles on/off and displays "improper shut down"

Got the same problem following a message "Printer ink failure" code 0xc19a0035. Instructions say to shut down using button on/off. But printer refused to shutdown. After 30 minutes, I disconnected power cable. Removed cartridges. Reloaded cartridges. Reconnected power cable and got "Improper shutdown" message with continuous cycle. Solution: 1. While the printer is still turned on, unplug all cables and cords at the back of the printer.
2. Unplug the power cord also from the wall outlet...
3. Wait for two minutes.
4. Reconnect power cord to the wall outlet first.
5. Press and hold the pound (#) and six (6) buttons.
6. While holding down the two buttons, reconnect the power cord to the back of the printer and after two seconds, release pound and six buttons.
7. Turn on the printer if it turns off... and it's fixed.

Anonymous

  • 181 Answers
  • Posted on Sep 29, 2009

SOURCE: Model c6180 printer gives improper shutdown error

The printer is not getting enough power. When you get this error message it means the printer is being turned off by unplugging the power cord. In this case it maybe that the printer is not getting enough power due to being in a surge protector or perhaps the power module is no longer holding power correctly.
First step is to disconnect printer from any power strip, surge protector, or extension cords and plug in so directly to the wall. If printer still will not stop looping cycle you may need to contact hp for a new power module.

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Black screen when turned onno display

There are several reasons that your Toshiba laptop screen may not come on, even if the laptop appears to be running, and several options you may try to get your screen back up and running without an expensive service call.


Common causes for a blank screen include a backlight that is turned off, a display toggled to an external monitor and improper shutdown errors.


To avoid blank screen errors after your current error is fixed, make sure to follow all instructions in your user's guide to care for your Toshiba computer.


Shine a flashlight directly at your screen and look for an image.

If you see one, this means the backlight on your laptop is off but the screen is still working. This backlight normally turns off only when your screen is closed.


Look for a small metal or plastic pin near one of the screen hinges.

The screen pushes this pin in when it is closed, so if the pin is stuck in the screen closed position, the backlight will remain off.


Tap the pin several times to release it.

You may need to use a small object, such as a pencil tip or straightened paper clip, to reach it on some models.


Monitor Toggle


Press and hold down the "Fn" key if you do not see an image when you use the flashlight.


Tap the "F5" key several times while the "Fn" key is pressed.

This will cycle your screen through the various options that toggle the display to an external monitor.


Attach an external monitor, restart the computer and try this method again if no image appears on the laptop screen.


Click "Start," "Control panel," "Hardware and sound," then "Device manager "using the external monitor if you get an image there but cannot toggle the image back to your LCD.


Select the "Monitor" option to expand your selection and select your LCD monitor from the device list.


Click the "Driver" tab and select "Update" to update the driver, as this error is likely caused by a software driver error.


Force Restart


Press and hold the power button until the computer shuts down completely.


Check the indicator lights at the edge of your laptop to see if the computer is truly off or if it has simply gone into hibernation mode.


If it is off, all lights will be off except the battery-related lights if you have a charger plugged in. In hibernation mode, the power light will blink slowly.


Press the power button to restart the computer again after leaving it off for 15 to 20 seconds. This may fix the problem.


If the blank screen returns or you get a flash of images and then a blank screen, move on to the next step.


Force Power Down


Unplug your laptop from the power source.


Remove the battery by pressing outward on the battery latch and pulling the battery unit completely out of the computer.


Press the power button several times to completely discharge the computer.


Replace the battery and plug the computer back in after about 30 seconds.


Press the power button to turn on the computer.

If you get an error screen upon startup, choose to restart Windows normally.

This error is caused by improper shutdown procedures.


Hope this helps


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1answer

Laptop is run and start but no display

There are several reasons that your Toshiba laptop screen may not come on, even if the laptop appears to be running, and several options you may try to get your screen back up and running without an expensive service call.


Common causes for a blank screen include a backlight that is turned off, a display toggled to an external monitor and improper shutdown errors.


To avoid blank screen errors after your current error is fixed, make sure to follow all instructions in your user's guide to care for your Toshiba computer.


Shine a flashlight directly at your screen and look for an image.

If you see one, this means the backlight on your laptop is off but the screen is still working. This backlight normally turns off only when your screen is closed.


Look for a small metal or plastic pin near one of the screen hinges.

The screen pushes this pin in when it is closed, so if the pin is stuck in the screen closed position, the backlight will remain off.


Tap the pin several times to release it.

You may need to use a small object, such as a pencil tip or straightened paper clip, to reach it on some models.


Monitor Toggle


Press and hold down the "Fn" key if you do not see an image when you use the flashlight.

Tap the "F5" key several times while the "Fn" key is pressed.


This will cycle your screen through the various options that toggle the display to an external monitor.


Attach an external monitor, restart the computer and try this method again if no image appears on the laptop screen.


Click "Start," "Control panel," "Hardware and sound," then "Device manager" using the external monitor if you get an image there but cannot toggle the image back to your LCD.


Select the "Monitor" option to expand your selection and select your LCD monitor from the device list.


Click the "Driver" tab and select "Update" to update the driver, as this error is likely caused by a software driver error.


Force Restart


Press and hold the power button until the computer shuts down completely.

Check the indicator lights at the edge of your laptop to see if the computer is truly off or if it has simply gone into hibernation mode.


If it is off, all lights will be off except the battery-related lights if you have a charger plugged in. In hibernation mode, the power light will blink slowly.


Press the power button to restart the computer again after leaving it off for 15 to 20 seconds. This may fix the problem.


If the blank screen returns or you get a flash of images and then a blank screen, move on to the next step.


Force Power Down


Unplug your laptop from the power source.

Remove the battery by pressing outward on the battery latch and pulling the battery unit completely out of the computer.


Press the power button several times to completely discharge the computer.

Replace the battery and plug the computer back in after about 30 seconds.


Press the power button to turn on the computer.

If you get an error screen upon startup, choose to restart Windows normally.


This error is caused by improper shutdown procedures.


Hope this helps




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Error Message is "Improper Shutdown" It says something like "To avoid damage, use the On button to shut down the device. Do not use the power strip or wall plug to turn off device. Can't get the machine to...

Reset the printer by following steps
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
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Printer cycles on/off and displays "improper shut down"

Got the same problem following a message "Printer ink failure" code 0xc19a0035. Instructions say to shut down using button on/off. But printer refused to shutdown. After 30 minutes, I disconnected power cable. Removed cartridges. Reloaded cartridges. Reconnected power cable and got "Improper shutdown" message with continuous cycle. Solution: 1. While the printer is still turned on, unplug all cables and cords at the back of the printer.
2. Unplug the power cord also from the wall outlet...
3. Wait for two minutes.
4. Reconnect power cord to the wall outlet first.
5. Press and hold the pound (#) and six (6) buttons.
6. While holding down the two buttons, reconnect the power cord to the back of the printer and after two seconds, release pound and six buttons.
7. Turn on the printer if it turns off... and it's fixed.
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  1. Turn on the HP All-in-One.
  2. Disconnect the power cord from the back of the unit.
  3. Press and hold the # and 3 buttons simultaneously.
  4. While still holding down the # and 3 buttons, connect the power cord to the back of the unit.
  5. Continue holding the buttons until the Power button blinks.
  6. Follow the instructions that display on the unit to select the language settings.
Then when that's done, try printing, or copying items. If its still not working, check the ink and change those out and this should fix it.
Cloud Striver
If you have further questions email [email protected]
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