Question about Office Depot Ativa CX10W Shredder

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Shredder stopped working

My shredder won't work at all.

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Make sure the bin is not full.
Make sure the bin is fully pushed in.
A shredder will not work if any of the safetys are not properly engaged and for good reasons.

Posted on May 28, 2009

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On, Fwd, Rvs button has stopped working on my Shredmaster 75X. How do I fix this?


First check the power point is still working - plug in another appliance, like a table lamp. If OK check the fuse in the shredder cable plug.

The commonest reason for a shredder stopping is a paper jam, or running the shredder for too long. By 'too long', many shredders will cut-out after 5 minutes continuous working, and the sensor may take 15 minutes to cool down! Read the manual.

It maybe that the shredder cutters are jammed. Unplug from mains, and lift off top and place upside down. Use a small screwdriver and/or long nosed pliers to poke at any compressed paper wrapped around the blades - can take a while.

Apr 02, 2014 | Quartet gbc 75X Shredder

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Shredder stops - red light off


Some shredders are great for thicker paper. If you put a thicker piece of card through, it should activate the switch located in the middle of the shred blades. The paper might be too light to push it forward. Also, if you click the feed catch beyond it's operating position, this can also stop the shredder with no lights.

Jan 25, 2014 | Intimus 280 Shredder

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Shredder Green light won't come on and won't shredd. won't go in reverse either.


I had the same problem with the same shredder. The unit uses mains voltage which is rectified to DC and eventually feeds two 12V zener diodes wired in series for a 24Vdc supply. These are 1N4742A (Radio Shack 276-0563), 1W parts. They overheat and will short, which you can verify with a VOM. I reassembled the unit, but recall they are away from the relays at the tail end of the large white colored power resistors, side by side in the same direction. I think Z1 and Z5. After replacing these parts, green LED and reverse, etc. will work.

Apr 14, 2013 | Omnitech 18-Sheet Cross-Cut Shredder

1 Answer

Shredder won't stop running


THERE MAY BE SOME PAPER SHREDS BLOCKING THE LASER LIGHT.
UNPLUG SHEDDER AND CLEAN CUTTER HEADS.

Sep 30, 2011 | Office Depot Ativa DQ60M Shredder

1 Answer

As501 shredder. reverse works. Auto won't go.


I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

Jun 05, 2011 | Aurora Global AS501X-MS Shredder

1 Answer

The shredder will not automatically shut off. After you have finished feeding the documents to be shreeded the machine contunues to run and you must manuall shut it off.


depending on what you have available, either a damp paper towel or alcohol wipe, or compressed air will work to clean the sensor eye located top at the center of the paper feed opening, you should see a little dot wipe, or spray these out well, then turn the machine off and back on again.
built up dust from the paper causes the sensor to keep registering that there is paper coming in hence it won't stop on its own.

Apr 05, 2011 | Fellowes 220 Powershred Strip-Cut Shredder...

1 Answer

My paper shredder stopped working


First things First...UNPLUG THE UNIT. It sounds like it has been fed too many pages at one time. You may also want to dump any shredded paper so there is plenty of room for the shredder blades to pull in the paper. If the paper catcher is too full the blades can grab shreds from the bottom and stop the blades movement. Just be careful. Shredders can be dangerous.

Jun 01, 2009 | Office Equipment & Supplies

1 Answer

Our 0S - 11 cs shredder has stopped working. The lights are still on but it will only work in reverse.


Make sure there is no paper shreds blocking the sensors on top and also underneith the cutters. Use a cotton q-tip to clean dust from sensors and maybe compressed air.

May 15, 2009 | Fellowes 3011001 Shredder

1 Answer

It stopped working after a big shred. I suspect an overheat. How do I reset it?


it's overheated, after you turn on the shredder, is it working?
if not, that means your shredder's motor is death.
need to buy a new shredder.

May 06, 2009 | Office Equipment & Supplies

1 Answer

My shredder stop shredding. has paper caught in it


Shredder drive gear is probably shredded - hard part to find or replace usually. Could mean a new shredder;-(

Aug 29, 2007 | Quartet gbc 6120S Shredder

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