Error message on HP 2800 business inkjet, message reads 1% ink left on brand new cartridge
I continue to get an error message on my HP business inkjet 2800 that tells me the NEW black cartridge is only 1% full. It's new, just installed when the OLD cartridge showed 1% ink left in cartridge, the new cartridge doesn't expire for 2 years was just installed this morning, so how do I get the brand new cartridge to quit reading at the old ink level?
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The 'Ink Alert'
or 'Low on Ink'
message displays on the computer or on the product control panel.If the cartridge has been refilled or re manufactured, 'Low on Ink'
or 'Ink Alert' or error messages appears on display panel.Replace with the new genuine cartridge which is showing error on display..
These printers have been known to have ink system failure errors. This message can also be caused by using compatible or re-manufactured cartridges. We believe the HP Live update software is also responsible for "dobbing" on you if you use any other brand.
A Fix for the ink system failure can be found below
Not sure if it will help with your particular error but it wont hurt to try.
Some HP cartridges actually have expiry dates on and they will not let you use them past this date. There is no way around this I'm afraid and you will have to purchase a new one. The use by dates are usually well in the future but sometimes if they are old stock or left for a while they can run out.
Hi there Error 50c
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:
1) Press Power to turn the printer off.
2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.
3) Turn the printer on. The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
4) Remove the color ink cartridge.
5) Lower the printer (scanner unit) until it is completely closed. If the error message displays again, replace the black cartridge with a new black cartridge.
If the error message does not display, repeat steps 1–3 and then go to step 6.
6) Reinstall the color cartridge and remove the black ink cartridge.
7) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the color cartridge with a new color cartridge. If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges. 8) Lower the printer (scanner unit) until it is completely closed.
If you get the error message again, while both cartridges are installed, replace both of the cartridges.
Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.
You may have to buy a new cartrige. Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
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Clean encoder strip with clean water, clean rod with denatured alchol you can get at Home Depot and lube with Synthetic Lubricant that you can purchase at a gun shop for about $4.
there is a sensor which recognises the amount of ink u have in ur cart. if that sensor doesnt work, then printer will not recognise the ink in the cart. Try cleaning the copper contacts on the printer cart slot. if no go. look for service..
Sorry for the dumb & obvious question but did you remove the protective tape from the cartridge before inserting it. If so, then try returning the cartridge for a new one, you may have gotten a bad one. If problem continues you may have a printer problem. Also, you could reinsert your old one and see if you get the same error or an out of ink error. If you get an out of ink error the problem is most likely with the new cartrideg...if you get same error, the problem is most likely with printer.