Question about Epson Stylus CX6000 All-In-One InkJet Printer

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New Magenta Ink is not recognized after installed

We followed the installation procedures and no matter what we do the Epson CX6000 all in one printer doesn't acknowledge the cartridge installation.  It starts the charge process then displays we need to install a magenta cartridge.  Any ideas we could use the help.

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  • cubsblue Nov 06, 2007

    Same here. It seems they need a driver update but have not had one in over a year. Epson is really leaving their customers hang on this one and is not acknowledging the problem. I may be headed back to Canon.



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Hi, it sounds that the issue can be caused by a defective ink cartridge that installed or a printhead that can recognize magenta ink cartridge. To identify which causes this issue please try the following:

1. Reseat ink cartridge
2. Replace ink cartridge with a specified ink cartridge for your printer.
3. If above steps wont resolved that issue, please call your printer manufacture and ask for service referral or process warranty options.


Posted on Jun 13, 2008


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