Samsung 3.5 cu. ft. High Efficiency VRT Front Load Washer Logo
Stephen Billy Posted on Jan 13, 2014
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Washer won't drain & spin with full load

Washer will work fine without any clothes and will work with one or two towels, but it will not work when you try to wash more than that. It will fill and go through the wash cycle but then "locks up" and it will not drain or spin. Eventually the ND message will display.

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  • Expert 103 Answers
  • Posted on Jan 14, 2014
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Joined: Dec 14, 2010
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Sounds like your drain is plugged. Your drain hose has debris in it and you need to get at the drain pump hoses and clean them out

Testimonial: "The drain is clear and I have taken the pump out and checked it and every hose. It drains fine until you put a load of clothes in it. It seems to be some type of load sensor."

4 Related Answers

Anonymous

  • 1902 Answers
  • Posted on Feb 12, 2009

SOURCE: Samsung WF317 Front Load Washer code nd

Check the drain pump itself. But at the same time if your clothes are still sudsy it sounds like it is not going through all the cycles. Almost like it is skipping a cycle

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Anonymous

  • 1 Answer
  • Posted on May 20, 2009

SOURCE: Door won't open on Samsung washer

Your water pump probably has debris in it. Remove the back center cover. The water pump is right there. Thread the drain line back through the machine and put the end in a bucket on the ground, most of the water will drain. I used towels to deal with the rest. Remove the water pump and open it up, I found a quarter. Reinstall and if you found debris the machine should work. It took me 1/2 an hour to do this, not worth calling for service.

Jjet

  • 2 Answers
  • Posted on May 26, 2009

SOURCE: samsung silvercare washer stopped working, won't unlock

here is the most common cause for this problem, according to the Samsung repair guy that was here to fix mine today.
On these washing machines it is possible for some debris (in my case it was a small screw from my packet) to make its way passed the drum and into the pump. Once this happens then the impeller of the pump becomes restricted or completely blocked which will result in the above mentione symptoms.
On some machines the pump is on the front, on others at the rear of the machine. In my case it was at the rear, removing the rear panel will allow easy access to it. Have a bucket ready, when the hose is removed from the pump the water will be draining from the machine. 3 bolts and a hose clamp on the inlet and another on the outlet hose. Disconnect the electrical plug from the pump and you can remove it from the machine for cleaning. A very easy job, requiring little skills and not much in terms of tools. (make sure machine is UNPLUGGED from AC outlet)
Remove obstruction(s) from pump and reinstall in reverse order of disassembly. The guy says these pumps are really tough so if you hear it buzzing, trying to go while it's jammed it's a good sign it will work. If not, replacement will be necessary.
Cost me $140. Could have been worse I suppose. Advise: Empty pockets BEFORE washing clothes...

Anonymous

  • 59 Answers
  • Posted on Jun 07, 2011

SOURCE: Samsung washer keeps reading ND. Have manually

The nd error code stands for No Drain.

Try following the steps here:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=4&PROD_SUB_ID=864&PROD_ID=866&AT_ID=149972

You will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.
Put the washer back together and test for proper operation. If the error code comes back this means that the pump is clogged again or the pump has failed and would need to be replaced.

I hope this information helps you. A 4-thumbs up rating is greatly appreciated. :)

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