Question about AT&T Blackberry Curve 8300 Smartphone

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Buttons on the curve not responding.

Every button I press including the on and off button won't respond. But I know it can turn on because when I replace the battery it takes me to the main menu. The only problem I can think of is that I held the blackberry when my hands were wet. Ever since then it hasn't worked. Same problem, buttons no longer responding!

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You should take the phone to a mobile repair shop and hvae them service the phone for you.

Posted on Jan 31, 2010


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Buttons on the curve not responding.

had the same problem my curves key pad did not respond at all after researching and investigating i found this is apperantly a very common problem and found only one place that had an answere most do not know about the curves soft reset ability in other words reseting the phone without removing the battery this opperation can be performed by simultaniously holding down three keys the Alt,theshift or aA up arrow ,and the del buttons all together u may have to try it a few times for it to work and once it has your red power light at the top will flash once the screen lights up again repeat the process five or six times to ensure it is reloading all info stored and lastley if a soft reset does not work attempt to do a hard reset by removing the battery while ur power is on still but leave it out longer than 30 seconds i left my battery out for about 5 min then reinstalled it and now all is well in bb world once more remeber your bb is basic but still a pc none the less and as such it is a good practice to do a reset periodically to ensure the quallity of the bb functioning best wishes and i hope this is able to help you if not whatever u do don't attempt to take the bb apart unless u r trained pro because it should have a one year warranty on it and any thing u attempt to do on ur own will void the warranty

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