Question about Lexmark Optra C710 Laser Printer

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Paper jam due to water condensation in fuser unit Optra C710

Optra C710 - Paper jams due to water condensation on fuser unit cover (I think). Edge of paper gets wet, so it jams! I'll dry it off and print another 40-50 or so, then it happens again. Anyone had this problem?

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The problem is that you have paper that contains too much moisture. (I bet it's been in the printer for a long time and has absorbed moisture form the atmosphere.. has it been rainy lately? When the moist paper gets heated in the fuser, the excess moisture turns to steam which then condenses back to water
on paper guides etc. Your diagnosis that the water is causing the jam is correct.. Try using some dry paper and it should be fine.

Posted on May 28, 2009

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Posted on Jan 02, 2017

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How to fix brother printer paper jam error


Follow the steps below to clear the paper jam.
  1. Pull the paper tray completely out of the printer.
  2. Pull the jammed paper up and out of the printer.
  3. Press the cover release button and then open the front cover.
  4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown below.
  5. Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer.
  6. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
  7. Close the jam clear cover. Close the back output tray.
  8. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
  9. Put the drum unit assembly back in the printer.
  10. Put the paper tray in the printer.
  11. Close the front cover.

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http://support.brother.com/g/b/faqend.aspx?c=hk&lang=en&prod=hl5040_all&faqid=faq00000026_010

Sep 11, 2017 | Brother Office Equipment & Supplies

1 Answer

Lexmark Optra C710 keeps on having paper jams


Make sure the rear door is properly seated on it's hinges. Also look for any burs in the plastic guides that the paper might be catching. If you see any burs, try to smooth them out with a nail file or something.

Jan 10, 2008 | Lexmark Optra C710 Laser Printer

1 Answer

Paper jam printer 3524


Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

Pull the paper tray completely out of the printer.

Pull the jammed paper up and out of the printer.

Press the cover release button and then open the front cover.

Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

Open the jam clear cover. Pull the jammed paper out of the fuser unit.

Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

Pull the Duplex Tray completly out of the printer.

Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

Put the drum unit assembly back in the printer.

Put the paper tray in the printer.

Close the front cover.

Dec 21, 2010 | Office Equipment & Supplies

1 Answer

How to open drum to remove the jammed paper inside


Hi Good day!! here are the steps how to remove paper jam in brother hope it help's you!!
1. Pull the paper tray completely out of the printer.
2. Pull the jammed paper up and out of the printer.
3. Press the cover release button and then open the front cover.
4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
5. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared.
6. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
7. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
8. Pull the Duplex Tray completely out of the printer.
9. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
10. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
11. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
12. Put the drum unit assembly back in the printer.
13. Put the paper tray in the printer.
14. Close the front cover.

Oct 19, 2010 | Brother MFC-7440N Laser Printer

1 Answer

Paper jammed at this time error message show on control panel 13.05.00-Jam in top cover area open front covers and Transfer unit. Fuser is hot transfer unit can be easily damaged. Check left side of...


This error comes when media doesn't come to fuser delivery sencor with in the specified time it may be due to improper paper picking or fault in registration ***...
clean the paper feed rooler & registration *** path ur problem will resolve defin...........

Jul 14, 2010 | HP LaserJet M4345 MultiFunction Printer

1 Answer

Consistently get a paper jam error when I go to print on my Lexmark OptraC710


sounds like you need to clean the feed rollers that feed paper into machine with clean rag and isopropyl alcohol (rubbing alcohol) and/or looking for any paper jammed in machine...

Dec 27, 2009 | Lexmark Optra C710 Laser Printer

1 Answer

Big noise


the only ribbon that i know of in these printers is the ribbon on the thernistor for the fuser if this came out then the fuser as melted together. pull the fuser out and try turning it by hand i think you will find that the hotroll gear has broken andthe 2 rollers are fused together. replace the fuser

Dec 02, 2009 | Lexmark Optra M410 Laser Printer

1 Answer

Lexmark C710 MFP jams 200.04


Things to try:

1. Look for a piece of paper jammed in the rollers. 95% of the time that is what it is.

2. You have a paperclip or paper wad in a feed roller or gear.

3. The hard and easy way to find the jam is to feed a piece of paper and then before it feeds all the way through unplug power to the machine about the time where it usually jams.(several times may be necessary) Then follow the piece of paper to where it jams to find the location of the clogged paper.


Sep 15, 2009 | Lexmark Optra C710 Laser Printer

1 Answer

Paper Jam


The fuser unit has a pape sensor. If, for some reason, the sensor is stuck, the printer will read a paper jam. Open the rear door and inspect the paper sensor located in the fuser assembly. See if it came out of it's original position or if there is something blocking it from moving freely. Good luck.

Aug 23, 2007 | Lexmark Optra T610 Laser Printer

1 Answer

Reporting my inactive printer


To clear this error: Power the printer off and let it stand for at least 30 minutes to allow the fuser to cool. Remove the coating roller from the top of the fuser unit to reveal the orange fuser rollers underneath. Check to see if any paper/transparency has become wrapped around the fuser rollers or jammed in or above the fuser unit itself. Since some paper jams can be very difficult to see with the fuser installed, remove the fuser and check for paper/transparency jams under the unit as well. A jam in that area can cause 993 errors. If there is no media jam and the error remains after the printer is restarted, try replacing the Oil Coating Roller (OCR). The OCR comes with the black toner cartridge. (It can also be purchased separately. Click here to do so.) If the error remains after the OCR has been replaced. If that does not help I would highly recommend taking it back to the place you bought it from

May 06, 2007 | Lexmark Optra C710 Laser Printer

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