Question about Logitech Harmony 880 LCD Remote Control

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Software set-up I can not connect to my remote from my desktop. I have downloaded the latest version of the software, my remote says usb connected. The software just sits at 0% complete when connecting. I have a wireless internet with a usb adaptor on my desktop. The Logitech support told me that this is the problem. I turned off my firewall and Norton internet protection. Could it be that I have to hardwire to the modem to get this resolved? Julio overworkin@hotmail.com I am having the same problem when I tried to update my remote. Now I can't use it at all...it just says "Go to the website to update settings". I've tried with antivirus on and off, in and out of safe mode, and at all times of day and night. Can't find a solution anywhere and have not heard from logitech.

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I had a similar problem.  The cause of my problem turned out to be an out-of-date copy of the software that shipped with the remote.  I had to COMPLETELY UNINSTALL the software that had already been installed, and then download the most up-to-date version of software from their website.  That solved my problem.  I hope it solves yours.

Posted on Jun 08, 2009

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I had that problem a few years ago and it turned out to be a bad remote in the usb section. I called Logitech and they replaced it. I think they have a lifetime warranty, right? Check it out.

Posted on May 27, 2009

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Software set-up


I had the same issue. If you are using Vista it won't work at all. You can still setup your remote with the program but just unable to update it. Logitech is blaming your internet connection method to take heat of their failure of a program.

Dec 27, 2007 | Logitech Harmony 880 LCD Remote Control

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