Question about Xerox Phaser 8560MFP Laser Printer

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Ink stick is jammed way down in the chute Is there no way to open this $$!&$%!, because the ink turn around when moving it and now that jammed, that I would have to use to much force, which would damage the printer. Thanks for any help, i really hate this printer now.

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What I normally do is take a screw, a dry wall screw is what I use. Thread it into the ink block and that makes it easier to work it back up and out of the ink loader.
Those are tough, I agree. If you have to break the block, you can get a crevice took into it and vacuum it out,, CAREFULLY !!!!

Posted on May 28, 2009

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1 Answer

My Xerox 8550 says 'ink sticks are jammed'. Yet,


This could be a print head problem. If the print head is calling for ink and the sensor is bad the ink melter will continue to melt ink and over flow the print head. In which case the print head need to be replaced.
Also it could be a problem with the ink melter. If it isn't melting the ink it will cause this error.
To get to the ones at the end of the chute I stick a long screwdriver and break it free from the melter.

Harry

Jun 04, 2010 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Error code 09038.46:72241


That code is a back stick count failure.
You want to look in your ink loader, see if there is a stick jammed, twisted, broken or in anyother way out of place or hung up in the slot.
Be sure you loaded a 8550 stick also, since the shapes on the different phaser printer sticks are all different.
You may have to carefully remove the black sticks and reload them. You can take a screw and screw it into the ink stick, slide it back and remove.
Most likely you will find a gap in the ink sticks causing the problem. Here are the Xerox support page instructions.

  1. Open and close the Top Cover to resolve the problem.
  2. If the problem persists, arrange the ink sticks until there are no spaces between sticks of the same color.
  3. Check for non 8500/8550 ink sticks jammed in the ink load chutes. If non 8500/8550 ink sticks, whether manufactured by Xerox or by a non-Xerox ink vendor, caused the ink sick jam, contact support to place a service call.

Mar 09, 2010 | Xerox Phaser 8560MFP Laser Printer

2 Answers

Error 09,036.44:41689


09,03x 35 = Cyan 36 = Magenta 37 = Yellow 38 = Black The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error. Turn off the printer. Turn on the printer. As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display. Release the buttons, it will now come up in the service mode. Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok. Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

May 01, 2009 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Phaser 860. I replaced maintance kit and it came up with sevice a


Hi,


--> The yellow ink sticks are jammed.
Open the ink loader and ensure that the yellow ink sticks are able to slide in the ink loading chute. Remove any broken of partial ink sticks. And use the link below for any other problems you may have.


Niallbt

http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=117,E=0000000000024637030,K=5840,Sxi=17,command=restart,ques=user_type:4,ts=xo_legacy,varset=prod:860

Mar 08, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Error messge xerox Pahser 8200 09.007.42:11683


The yellow ink sticks are jammed.
Open the ink loader and ensure that the yellow ink sticks are able to slide in the ink loading chute. Remove any broken of partial ink sticks.

Dec 07, 2008 | Xerox Phaser 8200 Laser Printer

1 Answer

Ink stick is jammed way down in the chute


What I normally do it is take about a 2 or 3 inch wood, dry wall type screw and twist it down into the ink stick and work it back up out of the ink loader.
It's about the easiest way I have found to remove blocks, if the block fragments use some forceps or think needle nose pliers to remove the remaining pieces.

Jul 07, 2008 | Xerox Phaser 8560MFP Laser Printer

6 Answers

Paper jam as red lights are flashing


I had this same problem and fixed it today. I had a paper jam 3 days ago and after opening the back and removing the jammed paper, the red paper light continued to flash no matter what I did. But today, what I did fixed it.
I opened the outside back "door" on the printer. Inside that, there is a black panel with a warning "hot" label on it, and blue "buttons" that you can press to release the roller to un-jam paper that is caught. I carefully un-hooked that black panel and lowered it down just like I did to un-jam the paper. At this point, you will see in the center of this black panel, a small toothpick-like black sensor "stick" for lack of a better word. This "stick" is attached to some kind of rod that connects at the right side of the black panel. I gently moved the rod back and forth...it has about 1/8th of an inch movement left to right. and I re-positioned the black "stick" so that it lined up better with the inside of the printer. Then, I re-attached the black panel into place and shut the outside "back door" on the printer and viola! the red light was off and the green light was on. So I have to believe this whole problem is related to that little black "stick" thing and it must be some kind of sensor. that's all I can guess. By the way, we re-loaded the print driver before this and it didn't do any good. Hope this helps someone! --drw

Jun 20, 2008 | Office Equipment & Supplies

2 Answers

Xerox 8560 Error 09.037.45:8982


Don't believe any of the misinformation about Xerox 8560 , 8570 , 8870 inks not loading or being rejected at the at the ink loader gateway. There is a very simple solution to getting the printer to accept any and all ink no matter if it is from another region or starter pack. There is a plastic pin that pops up at the bottom of the ink loader when you begin to drop or place the ink down into it - you can easily circumvent this. If/When the pin pops up (or it just stays up), you us a small magnet and place it down the right side of the loader (move it back and forth until you find the sweetspot) and you will hear a loud click and the pin for that specific loader will release and drop down. Now here is the trick-before the pin pops up again, use your finger from your other hand to hold the pin down, then use your other hand (as the magnet is no longer needed because your holding the pin down) and grab the appropriate ink cube and quickly place it in the loader while pulling your finger out and slide it down the channel . The pin usually moves up very slowly giving enough time to do this-if it doesn't, just repeat the process. Or instead of using your finger to hold the pin down, get a pencil with eraser on the end or small spatula (something thin enough) so you can hold the pin down from within the channel-way. That way nothing(meaning your finger) will get in the way of putting the ink cube into the loading space.
Never believe what the manufacturer tells you-I've been doing this with my 8570 and have no problems.

May 30, 2008 | Xerox Phaser 8560DN Laser Printer

1 Answer

Error Code 09,038.46:103468 help!


That code is a back stick count failure.
You want to look in your ink loader, see if there is a stick jammed, twisted, broken or in anyother way out of place or hung up in the slot.
Be sure you loaded a 8550 stick also, since the shapes on the different phaser printer sticks are all different.
You may have to carefully remove the black sticks and reload them. You can take a screw and screw it into the ink stick, slide it back and remove.
Most likely you will find a gap in the ink sticks causing the problem. Here are the Xerox support page instructions.

  1. Open and close the Top Cover to resolve the problem.
  2. If the problem persists, arrange the ink sticks until there are no spaces between sticks of the same color.
  3. Check for non 8500/8550 ink sticks jammed in the ink load chutes. If non 8500/8550 ink sticks, whether manufactured by Xerox or by a non-Xerox ink vendor, caused the ink sick jam, contact support to place a service call.

Mar 20, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Xerox Phaser 8550DP Printer does not recognize the ink it has


  1. Open and close the Top Cover to resolve the problem.
  2. If the problem persists, arrange the ink sticks until there are no spaces between sticks of the same color.
  3. Check for non 8500/8550 ink sticks jammed in the ink load chutes.

Nov 16, 2007 | Xerox Phaser 8550DP Printer

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