Question about Avaya AT&T Partner Phone
I have a programme my voice mail but every time i call in i get an automated voice saying your call is being transferred to the receptionist instead of the autoattendant greeting and promt that allows the user to select an extension number to reach.Thanks
What kind of phone system? If Partner, it sounds alot like you lost all your programming, so the phone system isnt programmed to know where the voicemail is. So hwen a call comes in, the ports where the voicemail is, ring, so they pick up, but dont know what they are to do with the call, so they shove it to the receptionist.
#505 needs to be programmed, then #206, that will get you to at least asnwer incoming calls.
Need to know more, like WHAT KIND OF SYSTEM.
Posted on May 27, 2009
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Posted on Jan 02, 2017
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