My mini digital photo frame (keyring) won't work. I connected the device through USB to my laptop. It lit up, but that's all. No words popped out. It's been just a lit up grey screen for the past 4-5 hours.
I've disconnected it and reconnected, pressed the on n off button plenty of times, and checked ''My Computer'' to see if I can access the keyring's memory (device not even detected by laptop).
Nothing works. I'm guessing it might be a hardware malfunction. I'm thinking of resetting it. Is that a good idea? Will I lose the DPF Mate software inside? (I have no backup of the program)
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Pandigital photo frames are an ideal way to display your collection of
digital photos. You can view photos with or without a computer using
just a memorycard,
but it's always a good idea to transfer the photos you'll want to view
frequently to the internal memory of your frame. This is also a handy
way to back up your favorite images.
Transferring Photos from a Memory Card
Your digital photo frame's
built-in software will recognize six types of memory card: CF I/II, SD,
MS Pro, MMC and XD. Locate the slot on the back of the frame (to the
left of the stand) that corresponds with your type of memory card. These
are labeled as follows: SD/MMC/MSPro/XD, CF I/II, USB and mini USB.
Insert your memory card into the appropriate slot, power on your digital
frame, and it will automatically begin a slideshow using every
available image on your memory card. Note that only JPEG formats under
16 megapixels are compatible.
Transferring Photos from a PC
Use the USB cable that came with
your frame. Connect the mini USB end to the mini USB port on the back
of your frame; connect the large USB end to your computer's
USB port. Double-click the "My Computer" icon on your desktop or in
your Windows "Start" menu. You'll see that your computer has
automatically assigned a drive to your digital frame---look for a device
called "Removable Disk" followed by a letter (Removable Disk E:, for
example). This is the folder that represents the internal memory of your
digital photo frame; you will be dragging your photos into this folder.
Next, open the folder in which you store your photos ("My Pictures,"
for example). Select the photos you want to transfer to your frame. Drag
them to the drive associated with your digital photo frame---this is
the "Removable Disk" drive you located within the "My Computer" folder.
Every photo you selected will then be copied onto your digital frame.
After the files are copied, disconnect your digital frame properly.
If you don't, your frame's internal memory could be damaged. Look for
the system tray in your desktop's
lower right-hand corner. Left-click the icon that shows a gray box with
a green arrow on top of it. Select "Safely Disconnect Hardware." A
dialog box will appear, asking you to select the device to disconnect.
Select the digital frame and click "OK." When the dialog box appears,
click "Close." You'll see a message in the lower right hand portion of
your desktop telling you it's safe to disconnect your frame.
Copying Photos to Your Frame's Internal Memory
You can use your frame's remote
control to copy photos from your memory card or computer to the photo
frame's internal memory. Connect your photo source (computer or memory
card) and have your frame's remote control handy. Access the "Home"
screen on your frame using the "Home" button on your remote control or
by pressing the "Home" button on top of the frame. Next, choose "Photos"
and press "Enter." You'll see all your photos in thumbnail form. Scroll
through them with the up and down arrows. Press the "+" key to mark
photos you want to copy (use "-" to de-select a photo). When you've
selected all the photos you want to copy, press "Set Up," then "Copy
Photo," "Enter," "Selected" and "Enter." A dialog box will ask you to
confirm your selection; with the cursor on "Yes," press "Enter." The
photos you selected will be copied to the frame's internal memory.
1. Connect the digital photo frame to an available USB port on the PC. Turn on the PC and the digital photo frame. Connect one end of the USB cable to the USB port on the digital photo
frame (this end is usually smaller) and connect the other end to the USB
port on the PC itself.
2. Wait for the PC to automatically detect the USB-connected digital photo
3. Move any photo files that you want to display on the digital photo
frame. Do so by copying and pasting each file into the connected USB
device that you can view in "my computer". Many
photo frames have built-in memory for this feature.
Both the thumb drive and the picture frame are USB slave devices, not USB masters. They both need to be connected to a USB master in order to transfer files.
Do you have a standard USB cable from some other device, any other device? If so, that should fit into the picture frame. If not, you'll have to buy one.
Connect the thumb drive to your computer. Create a folder on the computer and copy your photos to that folder. Then connect the picture frame to the computer and copy the photos from the folder to the frame.
If you have two or more USB ports, you can skip the folder and just copy photos from the thumb drive directly to the frame.
"Unknown Device" This means that computer can't recognize the device that your connecting If the photos is from a Digital Camera you should install a program that works with your device in order to transfer the photos
If the program of driver is already installed but still not working try to use another usb cable instead.
I got a key ring for Christmas too ...when the keyring is on 'charge' mode it doesnt show on computer ...you have to remove the lead from key ring, switch off key ring then replace lead and switch to 'update' mode. Now if you double click on icon it should work!!!
Are you sure the Dolphin Digital Photo Frame is compatible with Windows Vista? When I searched, all I saw that was supported was XP and 2000. Once drivers are installed and they do not work, it's best to uninstall the driver (in the control panel in the system hardware configurations). Delete the driver and restart the computer with the picture fram plugged into the USB. You should be asked if you want to install the drivers. You then pick the custom location for drivers and browse to your drive with CD. You should be able to find the drivers somewhere within the disk (usually contained in it respective OS Folder e.g. WINXP). Load that particular driver.
To connect to a Macintosh computer: 1Plug in and turn on the digital picture frame.
2Connect the small end of the usb cable to the usb port on the side of the digital picture frame.
3Connect the larger end of the usb cable to a USB port on your Macintosh computer. The Macintosh will recognize the digital picture frame as an external storage device, and an icon will appear representing the device.
4Drag and drop your photos on to the icon...
5. After you finish, press the eject button, and disconnect the usb cable once the icon has dissappeared
If there is still a problem, try restarting the macbook. and make sure no other programs are running in the background that may interfere with the process. Also, make sure the laptop is plugged in, or the battery power is sufficient.
I had the same problems but solved it by uninstalling the useless POS software, rebooting the computer and reinstalling everything.
I have found that you have to do this everytime that you want to add or delete photos. Probably the worst piece of software I have seen in 15 years of working on computers.
If it won't detect as a seperate drive in "My Computer" then you will have to uninstall it and start again.
There is also no need to format the device. Just ignore it and start downloading photos and it worked straight away. (Using XP Home) As to battery life, I suspect I will never know because it is liable to have a visit from my sledge hammer before it runs out of power.