I found the bucket full indicator flashing, but I have a hose hookup. I unplugged the re-plugged the AC, which got me nothing - no lights, sounds.
I left it plugged in and went back to it after a couple of hours. The fan speed (High) LED was lit and the humidity indicator showed two dashes. Pressing the power button didn't do anything. Suggestions?
Since you have had 2 seemingly unrelated symptoms it is almost sure you have had a power board failure. If you post back with the complete model number we will try to check everything and see what we can come up with.
Thanks/Mike
Posted on Oct 25, 2007
The model number tag should be on the rear of the machine behind the bucket.
Thanks/Mike
Thanks for the model number.
The 580 series was built by Goldstar as opposed to the 106 series built by Whirlpool. The only real difference in them is the technical support is almost non-existant from Goldstar.
You have a display board that has the push buttons and LED's on it and the main power board. There are no tests or readings put out to diagnose whether you have a stuck switch or failed power board. My experience with these units tells me it is most likely a power board problem. Since you had a full bucket indicator when the bucket was empty I believe the power board is sending incorrect signals to the display.
The part number for the main board is 6871A10141D
The display board is 6871A20482A
These are the part numbers off of the wiring diagram you will find under the cover of the machine.
Post back if you have any more questions.
Thanks/Mike
Remove the bucket and pull out the air filter
Remove the 2 screws that hold the front grill
Pull the grill forward and upward
Remove the 6 screws that hold the rear grill
Remove the screw that holds the control box and the 8 screws that hold the cabinet
Remove the cabinet
Remove the ground wire that grounds the control box
Remove the screw that holds the control box and unhook the box.
By the time you get this far you should have found the wiring diagram that has all this information I am giving you (funny they put the disassembly instructions inside the machine)
The main control has one screw that holds it to the box. just unhook the wires and remove the screw and install the new board. Reverse proceedure for re-assembely.
Let me know how it works out or if you need any more help.
Thanks/Mike
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The full model # is 580.54701400
Thanks Mike. I suspect the power board as well since I rarely touched the control panel. Any suggestions on how to disassemble the unit and find the power board?
Hello again, well, it's been over a month since my initial posting and about a month since I ordered the part and I'm still waiting for it. I ordered it through Appliance Factory Parts and I can't believe the horrible customer service I've been receiving. Twice now I called. They claim the part is on back order, take my info and say, "I'll call the factory and call you back with a status". Then - nothing; I have to call again and remind them they were supposed to call me. I finally cancelled the order and will be searching for another source. I just wanted to let others know not to deal with them if at all possible.
Well, almost 2 months after my initial posting, I fixed the problem using the suggestions from FixYa.com which basically dismantling a good portion of the unit and replacing the PCB board. Thank you so much.
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